"Alerted.org

Sr. Information Security Engineer

Raleigh, NC

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Who We Are:

Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

The mission of the Security Operations team is to build, deploy, and operate information security systems, infrastructure, and tools. The Senior Security Engineer will act as a leader in monitoring, administration, ticketing and support. In addition, mentoring other security team members in operations functions, as well as assisting management in growing and maturing security detection, monitoring and response. As a Senior Security Engineer, you will work closely with not only other Information Security teams but also partner with the IT, development and architecture organizations. You will be part of a talented team of security professionals who demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security across the enterprise.

What You'll Do:

+ Provide technical and operational leadership for aspects of security operations, security architecture and security tools administration.

+ Serve as an escalation point in incident response scenarios; acting as the incident lead and conducting investigations and forensics as needed.

+ Actively engages in the performance of Incident Response activities, including but not limited to, triage, escalation, conducting post-mortem and lessons learned, as well as remediation tracking.

+ Displays a strong knowledge and understanding of the utilization of various security tools include SIEM, SOAR, vulnerability scanners, CSPM, and EDR

+ Advanced understanding of securing both cloud-based (AWS, GCP) and on-prem workloads including traditional architecture design and containerized environments.

+ Identify gaps in current monitoring or operational processes and workflows, and recommend changes or enhancements to improve efficiency through security best practices..

+ Provide security consulting on medium to large scale projects for internal clients to ensure conformity with corporate information, security policy and standards

+ Drive vulnerability management and remediation efforts - prioritizing issues, implementing mitigations, and designing strategic preventative and compensating controls

+ Drives process improvement and control implementation projects in coordination with the other Enterprise teams

+ Engages with neighboring Bandwidth technology teams to drive awareness and compliance to security policies and standards

+ Participate in security on-call rotation, supporting off-hours general security incidents and production systems.

+ Maintain working relationships with business partners to understand business processes, and the impact of implementing security controls in their ability to do business

+ Train and mentor team members for security operations, support, and/or administration tasks

What You Need:

Education:

+ Degree in an IT or Information Security discipline or other equivalent combination of education and/or experience that is focused on IT Security and Technology Operations.

+ One or more of the following certifications:

+ GIAC Information Security Professional (GISP)

+ Certified Information Systems Security Professional (CISSP)

+ AWS Certified Security Specialty

Experience:

+ 5 or more years of specific Security Operations experience required.

+ 5 or more years SIEM, SOAR and vulnerability management experience, including integrating endpoints

+ 3 or more years of incident response experience across a variety of environments and resource types: on-prem, cloud, endpoints, servers, containers, etc.

Knowledge:

+ Familiarity with cutting-edge security technologies such as Zero-Trust Network Access, SSO, Endpoint Detection and Response (EDR), and Security Incident and Event Management required (SIEM).

+ Experience working in multi-cloud organizations utilizing cloud security posture management (CSPM) and cloud-native security tools with a “shift-left” DevSecOps mentality

+ Experience working with a third-party Managed Security Service Provider (MSSP)

Skills:

+ Proficient in Windows and Linux operating systems.

+ Ability to analyze a complex technical environment and quickly build a conceptual understanding of how the pieces all fit together

+ Proficient in automation and scripting languages (Python, Bash, etc)

+ Ability to analyze and correlate information from multiple sources to determine and articulate potential risk to the business in non-technical terms.

+ Team player with strong communication skills, ability to collaborate with highly technical colleagues and non-technical end-users at a level they can understand.

Bonus Points:

Experience:

+ Hands-on experience with Wiz and CrowdStrike - cloud security and container security .

+ Hands-on experience with AWS / cloud security tools (Guard Duty, Amazon Inspector, AWS Shield,Wiz, Lacework, etc.)

+ Strong knowledge of SIEM tools and logging (Splunk, Sumo Logic, Data Dog, Qualys)

+ Understanding of maintaining and administering endpoint detection response tools (CrowdStrike, FireEye, etc)

+ Foundational knowledge of Ai - LLMs (language learning models), MCP (model context protocol) and the impacts of these on securing organizational resources.

Knowledge:

+ Understanding of authentication and authorization mechanisms.

+ Familiar with data classification, data protection, and secure data handling practices.

+ Understanding of regulatory requirements (SOX, GDPR, HIPAA … )

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

+ 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.

+ All new hires receive four weeks of PTO.

+ PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.

+ Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.

+ “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.

+ 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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