• Field Technician

    ManTech (Altadena, CA)


    **MANTECH** seeks a motivated, career and customer-oriented **Field Technician** to join our team in **Altadena, California** . This is a temporary position.

    Responsibilities include but are not limited to:

    + Resolves a broad range of technical issues in support of customer’s computer and mobile hardware, software and network related issues

    + Install, configure and troubleshoot software

    + Maintain and update records and tickets using ServiceNow

    + Provides support on an as needed basis outside of normal business hours

    + Learn customers hardware and software environment to assist in manufacturing and fabrication support

    + Alerts management to issues that may require escalation with details of the situation

    Minimum Qualifications:

    + Bachelor’s or associate degree in a technical discipline from an accredited college or university or at least 3 years of relevant experience.

    + Experience using the ServiceNow problem/ticket management systems

    + Strong understanding of Apple 15.3.1 Sequoia

    + Experience with desktop imaging process and provisioning and managing computers in an Active Directory environment

    + Familiar with Windows 11, Linux-RedHat 7, Apple Jamf, Personal Identification Verification (PIV), Two Factor Authentication

    + Familiar with PIV (Personal Identification Verification), TFA/RSA (Two Factor Authentication), and supporting Mobile devices and (Apple and Android OS)

    Preferred Qualifications:

    + At least one Technical Certification such as:

    + Apple (ACMT, ACSP)

    + Windows (MCSE, MOS)

    + CompTIA A **Security Clearance Requirements:**

    + Must be a U.S. Citizen and be willing and able to obtain a Public Trust prior to starting this position

    Physical Requirements:

    + Must be able to be in a stationary position more than 50% of the time

    + Constantly operates a computer and other office productivity machinery, such as a computer

    + The person in this position frequently communicates with co-workers, management and clients, which may involve delivering presentations ad must be able to exchange accurate information in these situations

     

    MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

     

    If you need a reasonable accommodation to apply for a position with MANTECH, please email us at [email protected] and provide your name and contact information.