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Cost Center

158 Case Management

Scheduled Weekly Hours

40

Work Shift

First Shift (United States of America)

Shift & Status

Who Are We?

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

What Will You Do?As a Clinical Service Manager of Case Management at Pine Rest, you’ll be part of tight-knit team that believes in the healing power of your expertise and compassion. Responsible to uphold the healing ministry of Christ through relationships that honor integrity, stewardship, empowerment, the promotion of diversity and professional excellence. Provides management of and clinical supervision to members of the Case Management team within Hospital Based Services. Within the framework of the organizational management philosophy, is responsible for the administration, coordination, and direction of staff activities related to assigned department. Provides advice and counsel to staff regarding their area of expertise. Represents organization to organizational constituencies, health care institutions, governmental agencies, regulatory agencies, the West Michigan community and other external publics on a limited basis. Clinical Services Manager for Case Management is dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.

Principal Duties and Responsibilities:

+ Responsible for the overall management of the department’s daily operations to achieve quality improvement, fiscal productivity, and patient satisfaction goals and objectives.

+ Practices stewardship when developing and adhering to departmental budgets.

+ Develops and monitors budgets for the Case Management Department.

+ Monitors staffing for the Case Management Department and ensures coverage as planned.

+ Serves as a member of various committees to participate in organization-wide discussions. Participates in committees assigned by Director, developing, implementing and monitoring new initiatives or processes.

+ Clearly communicates expectations, requirements, results and issues to staff and provides clarification of key policies.

+ Leads initiatives to improve outcomes, maintains understanding of outcome tools and measurements and participates in research studies as applicable.

What Does This Role Require?

Education/Experience:

+ Master’s Degree in the field of Social Work or Psychology with current MI licensure.

+ Approximately five years of progressively more responsible related work experience in the area assigned in order to gain full knowledge of related systems and management programs.

Benefits:

+ Medical, dental, vision & life insurance plans

+ 403(b) retirement match contribution by Pine Rest

+ Generous PTO for full and part time employees

+ Tuition assistance & loan forgiveness

+ Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.

+ Partnership with Davenport University provides generous discount on tuition for employees and family members.

Notice:

Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts. Successful completion of a drug screen prior to employment is also part of our background process.