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Description We are looking for an experienced ServiceNow Administrator for our client in the Greater Philadelphia - this person will be brought on to manage, configure, and optimize the ServiceNow platform. This is a long term contract to permanent based position located onsite in the King of Prussia, PA area! For immediate consideration, please apply directly!

Responsibilities: • Administer and configure the ServiceNow platform, ensuring optimal functionality across ITSM, ITOM, and ITAM modules. • Develop and implement workflows, automation, and business rules to streamline processes and improve platform usability. • Support IT operations by managing processes such as incident management, problem resolution, change requests, service catalog, and knowledge management. • Collaborate with technical teams and business stakeholders to identify needs and design solutions that align with organizational goals. • Maintain platform stability through upgrades, troubleshooting, and adherence to security and governance standards. • Create reports and dashboards to provide actionable insights and enhance decision-making processes. • Provide technical guidance and training to users, fostering adoption and effective utilization of the ServiceNow platform. • Manage integrations and ensure seamless connectivity between ServiceNow and other enterprise systems. • Monitor and address issues related to hardware and software lifecycle, license compliance, and IT asset management. Requirements • Minimum of 3–5 years of hands-on experience in ServiceNow administration. • Proficient in ITSM, ITOM, and ITAM modules within the ServiceNow platform. • ServiceNow Certified System Administrator certification is required; additional certifications are advantageous. • Familiarity with collaboration tools such as Microsoft Teams, M365, or Jira is a plus. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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