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Description

We are looking for a skilled IT Help Desk Technician, Level II to join our team in Honolulu, Hawaii. In this long-term contract role, you will provide critical technical support and guidance for healthcare-related systems, ensuring seamless operations and optimal performance. This position offers an excellent opportunity to work in a dynamic environment within the healthcare industry, supporting radiology departments and clinical teams. To learn more about this role, please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.

Responsibilities:

• Deliver technical support for digital imaging systems and ancillary software used in radiology departments.

• Conduct system testing and maintenance to ensure reliability and functionality.

• Troubleshoot hardware and software issues, including diagnostic reading stations, and coordinate repairs with vendors as needed.

• Collaborate with clinical teams to identify workflow improvements and implement quality assurance measures.

• Perform remote troubleshooting and repair of software-related problems across multiple healthcare facilities.

• Analyze system performance and provide proactive recommendations to enhance stability and efficiency.

• Provide training and guidance to staff on the use and troubleshooting of technical systems.

• Manage asset inventory and ensure proper documentation of IT resources.

• Assist in network troubleshooting and maintenance, including VPN and firewall configurations.

• Support software updates, patches, and system upgrades to maintain compliance and functionality.

Requirements • High School Diploma or equivalent is required.

• At least three years of experience in IT, informatics, or technology-related fields.

• Familiarity with PACS systems and imaging devices is preferred.

• Proven ability to troubleshoot hardware, software, and networking issues.

• Strong interpersonal skills and the ability to work effectively under pressure.

• Proficiency in Office 365 and general computer systems.

• Experience with radiology systems such as Intelerad, Philips Intellispace, or similar platforms is an advantage.

• Knowledge of asset inventory management and data entry processes. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .