• Call Center Specialist

    Robert Half Office Team (San Diego, CA)


    Description

    Our client, a leading organization in San Diego, CA, is seeking an experienced Call Center Specialist to join their customer support team. This position offers an opportunity to make a direct impact by assisting customers, resolving inquiries, and ensuring high satisfaction in a fast-paced environment.

    Key Responsibilities:

    + Respond to inbound customer calls, emails, and chats with professionalism and empathy

    + Resolve issues efficiently while delivering a positive customer experience

    + Document all interactions accurately in the customer management system

    + Collaborate with internal teams to address customer needs and escalate complex situations

    + Meet established performance goals for quality, productivity, and customer satisfaction

    Requirements

    + At least 2 years of call center or customer service experience

    + Proficient in Microsoft Office Suite and CRM systems

    + Strong communication, problem-solving, and multitasking abilities

    + Calm, positive demeanor and ability to thrive in a team environment

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .