• Front Office Medical Receptionist (Bilingual…

    Robert Half Office Team (Oceanside, CA)


    Description

    A well-respected family medical practice in Oceanside is seeking a warm, professional, and highly organized Front Office Medical Receptionist who is fully bilingual in Spanish and English. This role serves as the first point of contact for patients and plays a crucial part in creating a positive, seamless experience for diverse families and individuals receiving care. This position requires exceptional customer service abilities, strong medical terminology familiarity, and proficiency with healthcare software systems. The ideal candidate thrives in a fast-paced clinic environment, communicates clearly, and approaches patient care with empathy and professionalism.

    • Key Responsibilities

    + Greet patients, verify appointments, and check in/out with accuracy and courtesy.

    + Answer high-volume incoming calls, triage patient questions, schedule appointments, and route calls to medical staff as needed.

    + Maintain updated patient demographic information, insurance details, and required forms.

    + Handle co-pays, deposits, and payment collections while following HIPAA and clinic confidentiality policies.

    + Translate between English and Spanish for patient inquiries, instructions, and documentation when needed.

    + Enter patient notes, referrals, authorizations, and updates into the EMR system.

    + Coordinate with medical assistants, nurses, and providers to ensure flow throughout the day.

    + Maintain reception area cleanliness, manage patient paperwork, and distribute forms.

    Requirements

    + 2+ years of customer service experience (required)

    + 2+ years of experience working in medical front office environments

    + 2+ years of experience with medical terminology

    + Bilingual in Spanish and English (fluent in both)

    + Strong computer skills, including scheduling software, EMR systems, and Microsoft Office

    + Excellent communication, professional phone etiquette, and patient-facing demeanor

    + Ability to multitask, prioritize, and adapt in a busy clinical setting

    + Understanding of HIPAA and confidentiality practices

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .