• Resolutions Specialist

    Robert Half Accountemps (Oklahoma City, OK)


    Description

    Job Title: Collections Specialist (Temp-to-Hire)

     

    Employment Type: Temporary to Hire (90 days)

     

    Schedule: Monday–Friday, 8:00 AM – 5:00 PM (No weekends)

     

    Work Location: 100% Onsite – North OKC

     

    Pay: $15-$17 DOE

    Position Summary

    We are seeking a reliable and detail-oriented Collections Specialist for a temp-to-hire opportunity. This role is responsible for managing customer accounts, contacting clients regarding outstanding balances, and maintaining accurate records. The ideal candidate has strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

    Key Responsibilities

    + Contact customers by phone and email to collect past-due balances in a professional and courteous manner

    + Review and manage accounts to ensure timely payments

    + Document all collection activity accurately in the system

    + Research and resolve account discrepancies

    + Maintain compliance with company policies and applicable regulations

    + Provide excellent customer service while negotiating payment arrangements

    + Work closely with internal departments to resolve account issues

    Requirements

    Qualifications & Requirements

     

    + Prior experience in collections, accounts receivable, call center, or customer service preferred

    + Strong knowledge of Microsoft Office (Outlook, Excel, Word) and web-based systems

    + Ability to operate a multi-line phone system, including answering, listening, and documenting calls

    + Excellent verbal and written communication skills

    + Strong attention to detail and organizational skills

    + Ability to pass a background check

    + Must be able to start on Monday, January 26, 2026

    + Must be able to attend 100% of training from January 26 – February 13 with no absences

    + Customer service skills assessment required

     

    What We Offer

     

    + Opportunity to convert to a permanent position after 90 days

    + Consistent daytime schedule with no weekends

    + Supportive work environment with training provided

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .