• Collections Specialist

    Robert Half Accountemps (Pomona, CA)


    Description

    We are looking for a dedicated Collections Specialist to join our team in Pomona, California. This long-term contract position focuses on managing both commercial and consumer collections, with an emphasis on newer accounts in the 60–90-day range. If you have a positive attitude, a passion for collections, and a desire to contribute to a dynamic environment, this role offers excellent opportunities for growth and potential for direct hire employment.

    Responsibilities:

    • Manage commercial and consumer collections, prioritizing accounts within the 60–90-day range.

    • Participate in customer calls alongside sales and service teams to address payment concerns and resolve issues as needed.

    • Utilize software tools such as Sage 100 and Microsoft Excel to track and analyze collections data. Basic Excel proficiency is helpful, advance skills are a huge plus!

    • Collaborate with accounts receivable teams to ensure accurate account updates and timely payments.

    • Build strong relationships with clients to facilitate payment resolutions and maintain customer satisfaction.

    • Monitor and report on collection activities, identifying trends and areas for improvement.

    • Support team members with insights and strategies to improve collection processes.

    • Ensure compliance with all relevant regulations and company policies related to collections.

    • Contribute to a positive and productive work environment by maintaining a detail-oriented approach and a proactive mindset.

    Requirements

    • At least 6 months dedicated collections role OR 3+ uears of AR experience with collections duties.

    • Proficiency in Microsoft Excel; familiarity with pivot tables and VLOOKUPs is preferred.

    • Basic knowledge of Sage 100 is ideal.

    • Strong aptitude for collections with excellent negotiation and communication skills.

    • Ability to handle commercial and consumer collection processes effectively.

    • Positive attitude and willingness to collaborate with cross-functional teams.

    • Strong organizational skills and attention to detail.

    • Familiarity with collection procedures

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .