-
Customer Service Specialist
- Robert Half Finance & Accounting (Pensacola, FL)
-
Description We are looking for a motivated and detail-oriented Customer Service Specialist to join our team in Pensacola, Florida. This role involves providing exceptional customer support, managing administrative tasks, and ensuring seamless billing processes. If you enjoy working in a fast-paced environment and have a passion for delivering excellent service, we invite you to apply.
Responsibilities:
• Address customer inquiries promptly and provide accurate quotes tailored to their needs.
• Process sales orders, verify pricing details, and coordinate with shipping and warehouse teams to ensure efficient delivery.
• Generate, review, and monitor invoices while collaborating with the accounting department to ensure timely payment processing.
• Maintain organized and up-to-date records using company systems and order management tools.
• Perform general administrative duties such as filing, organizing, and maintaining a clean and functional office environment. Requirements • Proven experience in customer service, including handling inquiries and resolving issues.
• Proficiency in using multi-line phone systems and managing communication via email.
• Familiarity with NetSuite and NetSuite CRM for order and record management.
• Strong clerical skills, including preparing quotes and providing administrative support.
• Experience in accounts payable processes and basic financial reconciliation.
• Excellent organizational skills with attention to detail for maintaining accurate records.
• Ability to multitask effectively in a team-oriented environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
-