• Customer Service Representative

    Robert Half Finance & Accounting (St. Paul, MN)


    Description

    Customer Service Specialist – Job Description

    Essential Job Duties:

    + Manage the end-to-end order life cycle using current enterprise resource planning (ERP) software.

    + Support sales and business development initiatives through accurate order, billing, and quoting processes.

    + Resolve billing issues and respond to customer inquiries in a timely manner.

    + Prepare and send quotes to customers and prospective clients.

    + Troubleshoot and resolve product or service concerns, expediting or escalating as needed to ensure prompt solutions.

    + Provide clear and accurate product or service information to existing and potential customers.

    + Maintain records of all customer interactions, process customer accounts, and update records as necessary.

    + Acquire and demonstrate a strong understanding of the company’s products and services.

    + Manage tasks related to price lists, credits, debits, and freight disputes.

    + Communicate effectively with internal teams—including sales, accounts receivable, production, quality, and shipping—to meet customer requirements and resolve complaints.

    + Notify customers proactively of any manufacturing delays affecting ship dates.

    Requirements Data Entry, Invoice Processing, Customer Service

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .