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Position : Executive Assistant to the CEO

Division : Business Development / Customer Success

Department : Special Programs

Status : Full-Time – Non-Exempt

Overview: Nomad GCS is a leading provider of communication and response products serving a variety of customers. Our purpose is to be the solution when every minute matters. We seek a candidate that is motivated to learn and shows a high degree of customer service while positively contributing to our team.

The Executive Assistant (EA) is the Chief Executive Officer’s right hand – a demanding, important, and privileged position. The EA manages the CEO’s time, priorities, communications, and organizational impact. This role blends operational coordination, strategic communication, and cross-functional alignment with high-level administrative support. The EA ensures efficient information flow, maintains executive discipline and cadence, and acts as an extension of the CEO in internal and external contacts. Duty as the EA is a professionally enhancing experience, benefiting both the individual and the Nomad Team they join following their time in the seat as EA.

Blending top-tier administrative skill with operational coordination and strategic communication, the EA keeps information flowing, decisions moving, and the CEO focused on what matters most. It’s an intense, fast-learning environment that delivers unmatched exposure to how Nomad leads, executes, and grows.

This role is designed as a one-to-two year professional accelerator. After mastering the EA seat, individuals transition into roles aligned with their long-term goals – to include operations, business development, sales, or strategy – bringing with them unique insight and experience that strengthens the entire company.

The environment is fast-paced and often unpredictable, requiring exceptional judgement, discretion, adaptability, and professionalism. The EA manages complex schedules and travel logistics, supports executive level meetings and decision making, develops strategic communication materials, and collaborates with leaders across all divisions. Travel with the CEO is required.

Essential Functions/Responsibility

+ Manage and prioritize the CEO’s inbox daily, triaging urgent items, drafting responses, and ensuring clarity of action items.

+ Oversee and optimize the CEO’s calendar – including internal and external scheduling, travel buffers, strategic work blocks, and leadership cadence.

+ Conduct a daily CEO / EA standup to review developments, priorities, decisions, and schedule appointments.

+ Maintain a daily decision queue and task tracking system using Microsoft Planner as the single source of truth.

+ Serve as the primary point of contact for internal and external inquiries; filter requests and act as a proxy for the CEO when appropriate.

+ Draft communications, correspondence, scripts, talking points, and internal messages on behalf of the CEO.

+ Prepare the CEO and stakeholders for meetings through read-ahead materials, agendas, and briefing documents; capture minutes and track deliverables.

+ Coordinate materials for Executive Team meetings, All Hands, leadership updates, and board-level communication.

+ Support organizational, alignment by coordinating metrics, forecasts, pipeline summaries, competitor intel, and cross-department narrative consistency.

+ Manage document workflows using OneDrive, Teams, and standard version control practices.

+ Coordinate and execute all aspects of CEO travel, including itineraries, logistics, scheduling, and on-the-ground support when traveling with the CEO.

+ Collaborate closely with Finance, Sales, Operations, Business Development, Product Management, key partners, and political figures to facilitate seamless communication and operational clarity.

+ Uphold confidentiality, executive presence, and professionalism in all interactions while navigating sensitive or mission-critical matters.

Basic Knowledge Desired

+ Strong time management skills, attention to detail, and the ability to prioritize under pressure.

+ Effective written and verbal communication with the ability to draft high-quality executive-level content.

+ Ability to work with discretion, candor, humility, tact, and sound judgement.

+ Adaptability in dynamic environments, including the ability to pivot quickly and support evolving priorities.

+ Proficiency with Microsoft Outlook, Teams, Word, PowerPoint, and Excel; working knowledge of collaboration platforms such as OneDrive and SharePoint.

+ Foundational understanding of business operations, executive communication, and cross-functional coordination.

Physical Demands

+ Ability to stand and sit for extended periods.

+ Manual dexterity to operate office equipment.

+ Occasionally lift and/or move up to 20 pounds.

+ Ability to work extended or irregular hours during critical business cycles or travel periods.

Working Environment

+ Requires maintaining a professional image at all times, representing Nomad and the CEO to internal leaders, customers, partners, government agencies, vendors, and external organizations.

+ Must operate effectively across in-office, remote, and mobile environments, including short-notice travel and rapid context switching.

+ Professional office environment with regular interaction with guests, clients, team members, and vendors.

+ Everyday workwear must be business casual/smart casual and appropriate for the office environment.

+ Typical indoor manufacturing environment. Noise level is usually moderate. Safety glasses and closed-toe shoes are required when on the production floor.

+ Subject to temperatures fluctuations if/when job duties require time on the production floor.

Qualifications & Experience Desired

+ High school graduate GED required with Bachelor’s degree strongly desired.

+ Experience supporting executive leadership or managing core business functions.

+ Exposure to business development, sales, or customer relationship management systems is preferred.

+ Demonstrated ability to manage confidential information with discretion and professionalism.

+ Strong organizational, problem-solving, and communication skills, including the ability to prepare executive-ready materials.

+ Proven ability to collaborate across departments and interact professionally with high-level internal and external stakeholders.

+ Familiarity with Salesforce or other CRM systems, Canto, Microsoft Planner, and general workflow optimization tools.

+ An equivalent combination of education and experience may be substituted when demonstrating proficiency in the responsibilities listed.

Nomad GCS is an equal opportunity employer, (EOE,) and voluntarily follows affirmative action guidelines. As an equal opportunity employer, Nomad GCS does not discriminate in its employment decisions on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws.

Department

65-Special Programs

Employment Type

Full-Time

Minimum Experience

Experienced

Compensation

$70,000 - $115,000 salary DOE w/benefits