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  • Support Assistant

    TEKsystems (Reading, PA)



    Apply Now

    Description

    Admin role supports the post-sale team, which handles customers with issues or breakdowns after truck pickup; while the role doesn't frequently deal directly with customers, it involves back-office work, and they are looking for someone who wants to grow into a customer-facing role, rather than someone who is avoiding customer interaction. They need to be ready to backfill when needed due to PTO or other unusual circumstances, to assist customers - answering phones, emails, chats. They will be trained across the remarketing team for support.

     

    Skills

     

    Administrative support, customer service, Windows 10, salesforce crm, communication and writing skills, cross functional support

     

    Top Skills Details

     

    Administrative support,customer service,Windows 10,salesforce crm,communication and writing skills

     

    Additional Skills & Qualifications

     

    Cross Functional Collaboration. The role interacts with finance teams, fleet management, service coordinators, and other internal groups. Comfort working across departments and understanding how different teams operate helps someone excel. Attention to Detail. Tasks like refund workflows, DocuSign releases, and case updates benefit from a high level of accuracy and comfort with repetitive but important work. Operational + Logistics Flow. While not explicitly required, the responsibilities tie closely to vehicle pick‑ups, post‑sale cases, and sales cycle timing—so having intuition around logistics or sales operations can be helpful. Reliability + Work Ethic Traits. Traits like punctuality, predictable attendance, and willingness to work a required schedule are highlighted—these stand out as valuable soft traits.

    Experience Level

    Entry Level

     

    Job Type & Location

     

    This is a Contract to Hire position based out of Reading, PA.

    Pay and Benefits

    The pay range for this position is $19.00 - $19.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Reading,PA.

     

    Application Deadline

     

    This position is anticipated to close on Jan 27, 2026.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     


    Apply Now



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