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Position Summary:

This position is eligible for up to a $5,000 sign on bonus

Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.

Education, License, Certification:

High School Diploma or equivalent.

Experience:

Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task.

Essential Functions:

+ Interviews patient to obtain medical history.

+ Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.

+ Assists provider during exam and treatment.

+ Directs patient to examination room and prepares patient for examination and treatment.

+ Performs liaison duties between patients, Providers, hospital staff, etc.

+ Process ancillary reports and all other patient results to the provider for review and assists with patient communication.

+ Responsible for greeting patients and updating various pertinent information into the patient’s medical record.

+ Routes patient after exam to proper area for visit completion.

+ May be required to do phlebotomy.

+ May perform high level disinfection, based on departmental equipment

Other Duties:

+ Answers telephones and schedules patient appointments.

+ Takes messages of a medical nature (requests for prescription refills, test results, etc).

+ Performs other clerical functions as necessary.

+ Exhibits good telephone etiquette.

+ Quotes patient self‐pay balances at time of scheduling.

+ Informs patients of their financial obligations.

+ Directs patients to the patient representative for assistance with their account.

+ Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.

+ Assists in maintaining appropriate level of supplies.

+ Attends and participates in Department meetings, along with contributing to department/office goals.

+ Become familiar with ICD‐9 and CPT coding.

+ Cleans, stocks, and prepares exam rooms.

+ Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.

+ Assists with obtaining and processing referral and pre‐certification requirements.

+ Maintains confidentiality, respect and consideration of patients and others.

+ Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.

+ Maintains equipment according to manufacturer guidelines and clinic policies and procedures.

+ Performs and documents quality control on equipment as required.

Pay ranges from $17.00-$25.16 per hour

Updated 8.20.25