"Alerted.org

Position Summary:

The Patient Safety & Quality Program Manager is responsible for guiding the facility’s patient safety activities that lead to the mitigation of risk to patients, staff and the organization. This includes the administration of the entity’s Patient Safety Evaluation System (PSES) for the purpose of collecting, managing, analyzing and protecting Patient Safety Work Product (PSWP) in order to prevent future patient, staff and organizational harm. Supports the quality program and leads quality improvement projects. Manages hospital regulatory and accreditation programs, monitoring compliance with policies and procedures.

Education, License & Cert:

Associate degree required, Bachelor’s degree preferred. Healthcare license required.

Experience:

Three years experience in a healthcare setting, preferably with a focus on patient safety, quality management or risk management.

Essential Functions:

1. Administers the entity’s Patient Safety Evaluation System (PSES) for the purpose of collecting, managing, analyzing and protecting Patient Safety Work Product (PSWP).

2. Conducts patient safety investigations including Root Cause Analysis and Event Debriefs to identify opportunities for improvement.

3. Manages the entity’s Incident Reporting System.

4. Collaborates with legal counsel to identify and report potential risks, assessing probability for legal action.

5. Supports or leads infection prevention practices as part of the healthcare associated infections reduction process.

6. Leads and/or Participates in select committees as assigned.

7. Leads or Assists the Patient Advocate and other leaders in the resolution of patient complaints and grievances.

8. Participates as the lead for the entity in The Guthrie Clinic Patient Safety Organization functions.

9. Supports the organizations regulatory compliance and leads or participates in regulatory surveys including unplanned investigations.

10. Manages and interprets quality standards.

Other Duties:

1. May occasionally be assigned organizational leadership roles that require after hours management of incidents and events.

#LI-BB1

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.