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Partner Operations Manager

General Information

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City

Chicago, Oak Brook

State/Province

Illinois

Country

United States

Department

SALES SUPPORT

Date

Wednesday, December 3, 2025

Working time

Full-time

Ref#

20036477

Job Level

Executive Manager

Job Type

Experienced

Job Field

SALES SUPPORT

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

60,840

Annual Base Salary Maximum

121,680

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

The Partner Operations Manager is responsible for ensuring the seamless execution of operational, financial, and program management functions that support the company’s strategic partner ecosystem. This role is ideal for a highly organized, process-driven professional who can leverage AI tools and automation to streamline workflows, ensure accuracy, and enhance decision-making across partner programs. The Partner Operations Manager acts as the backbone of the Partner & Alliances team, driving operational efficiency, financial governance, and scalable processes that enable growth and strong partner engagement.

Key Responsibilities:

Operational Excellence

+ Build, document, and optimize partner operations processes to ensure efficiency, accuracy, and scalability.

+ Leverage AI and automation to streamline information, reporting, and workflow tracking.

+ Maintain centralized tools, trackers, and documentation to ensure partner program deliverables are executed on time and with precision.

Financial & Program Governance

+ Oversee financial operations tied to partner programs, including rebates, MDF, SPIFFs, and event budgets.

+ Monitor budgets, track spend, and prepare clear, accurate reporting for leadership and finance.

+ Ensure compliance with internal controls, program requirements, and audit standards.

Partner Program Support

+ Coordinate partner program activities, including onboarding, enablement, and ongoing program deliverables.

+ Track partner performance metrics, identify trends, and provide actionable insights to leadership.

+ Support cadence meetings, trainings, and joint planning sessions with internal teams and external partners.

Cross-Functional Collaboration

+ Partner with sales, marketing, finance, and vendor teams to align on priorities and deliverables.

+ Support internal teams with reporting, data insights, and process improvements that drive revenue growth.

+ Act as an escalation point for partner operational issues, ensuring timely resolution and communication.

Qualifications:

+ 5+ years of experience in partner operations, channel management, or a related field.

+ Proven ability to manage complex, detail-intensive workflows with high accuracy.

+ Strong financial acumen with experience in budget tracking, rebates, and incentive management.

+ Skilled in using AI and automation to streamline data, reporting, and operational processes.

+ Excellent organizational and project management skills; thrives in fast-paced, cross-functional environments.

+ Strong communication skills with the ability to collaborate effectively with internal and external stakeholders.

+ Proficiency in Microsoft Office Suite and partner/vendor portals; experience with AI productivity tools preferred.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.