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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

As Director of Automation Solutions, you will provide strategic leadership for enterprise automation and decision support initiatives across the organization. In this role, you will oversee the implementation, maintenance and strategic use of decision support systems (EPSi), the dashboard data warehouse (DDW), business intelligence platforms and intelligent automation solutions using technologies such as Microsoft Power Platform and Azure services. You will partner with clinical, operational and technology leaders to identify automation opportunities, drive innovation through AI and lead initiatives in cost accounting, data management, financial analysis, and service line reporting while ensuring data quality and platform reliability. Additionally, you will manage and mentor development teams and automate high-volume, repetitive processes such as revenue cycle, patient access, prior authorizations and claims workflows to improve efficiency, scalability and patient experience through faster responses, reduced delays and more seamless care coordination.

A caregiver in this role works remotely from 8:00 a.m. to 5:00 p.m., with availability during core business hours and occasional variability for early starts (7:30 a.m.) or late ends (5:30 p.m.).

_Candidates must reside in Ohio and be available for approximately 10% on-site presence, for pre-planned strategic meetings or vendor sessions._

A caregiver who excels in this role will:

+ Assure data quality and consistency through reconciliation and audit procedures.

+ Coordinate DSS training and educational programs.

+ Complete service line reporting and analytics, statistical reporting, operating statements and monthly financial reporting.

+ Perform direct reporting and analytics function related to ad hoc patient-level, service line and financial reporting.

+ Develop and implement strategically related new or improved analytical tools.

+ Direct review and monitor quality protocols.

+ Direct strategic vision of DDW and EPSi.

+ Collaborate with all finance functions to alleviate data replication and enhance efficiency.

+ Support enterprise business intelligence programs.

+ Perform quality control and EPSi activity costing.

+ Implement and monitor appropriate controls, audits and analysis.

+ Collaborate to identify and implement cost savings initiatives.

+ Collaborate with IT to strategically develop and maintain optimum ELT processes

+ Maintain necessary structures.

+ Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

+ Bachelor's Degree in Accounting, Finance or Economics

+ 10 years of health care experience that includes decision support, business intelligence/data warehouse experience in a multi-hospital health care environment

+ Excellent verbal/written communications, analytical, interpretive and interpersonal skills

Preferred qualifications for the ideal future caregiver include:

+ Knowledge of platforms such as Microsoft Power Platform, Azure services and related integration technologies

+ Strong technical foundation in databases, RPA, automation, or technical/business process roles

+ Knowledge of EPIC

+ Background/experience in healthcare (e.g., Cleveland Clinic, Mayo Clinic), accounting/finance firms, IT, or technology companies such as startups, Apple, Deloitte, etc.

Physical Requirements:

+ Ability to communicate and exchange accurate information.

+ Ability to perform work in a stationary position for extended periods.

+ Ability to work with physical records or operate a computer or other office equipment.

+ In some locations, ability to travel throughout the hospital system.

+ In some locations ability to move up to 25 lbs.

Personal Protective Equipment:

+ Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $112,110.00

Maximum Annual Salary: $170,955.00

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities