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Job Summary:

The Administrative Assistant provides patient friendly service graciously, efficiently, and confidentially. This role is fluid based upon the need of the practice. Tasks can fluctuate to meet the operational needs of the clinic at any given time.

+ Primary responsibility includes obtaining insurance authorizations and scheduling for imaging and outgoing referrals to other providers.

+ Answers the telephone, takes accurate messages, handles certain calls that are appropriately handled by AA. Manages telephone calls professionally, courteously and in a helpful manner.

+ Greet patients and/or their family members or advocates in a friendly and helpful manner.

+ Assists with coverage for registering patients for appointments, verify demographic and insurance information are accurate and update.

+ Assist with chart preparation for the week.

+ Responsible for making sure that all patient related information has been reviewed with the patient at each appointment. (i.e.: insurance information, address, phone number, emergency contacts, etc.)

+ Responsible for collecting patient copayments at the time the patient is seen.

+ Assists with coverage for checking patients out after their appointments, ensuring appropriate follow up visits have been scheduled at the time of discharge.

+ Participates in scanning of information into the medical records.

+ Responsible for copying patient insurance cards, prescription drug cards, if checking patients in. Updating the pharmacy department of any new insurances or changes in coverage.

+ Monitors incoming faxes and distributes appropriately.

+ Adhere to HIPAA compliance standards.

+ Performs other duties as requested.

This position is located at the Hill Center Rheumatology Office

Minimum Qualifications:

Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience.

Preferred Qualifications:

Knowledge of medical practice and medical terminology preferred.

Previous experience in a medical practice setting preferred.

Excellent organizational skills are required.

Excellent telephone skills required. Candidate must be capable of communicating with various types of people (patients, physicians, hospital staff, laboratory personal, etc.)

Candidate must be able to handle multiple tasks at the same time and change quickly from one type of task to another (e.g., answering phones and making an appointment at the same time.)

Candidate must attend mandatory in service trainings and staff meetings.

Work Days:

Monday - Friday Daytime Hours

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $18.75 - $28.40

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management