"Alerted.org

Company Overview

True Ventures Group is a healthcare services organization focused on delivering community-based, patient-centered care across multiple platforms, including home care and integrated clinical services. Our mission is to improve access to high-quality healthcare by combining compassionate care delivery with strong operational infrastructure and data-driven decision-making.

Through our portfolio of healthcare entities, including True Care, we support patients, families, and communities by building scalable systems, investing in technology, and empowering teams to deliver care efficiently and responsibly. We value collaboration, accountability, and continuous improvement as we grow and evolve.

Job Summary

True Ventures Group is seeking an experienced Salesforce Administrator to own and optimize our Salesforce platform in support of sales operations, referral management, and customer engagement. This role will serve as the primary Salesforce subject matter expert, responsible for system configuration, data integrity, automation, reporting, and user support.

The ideal candidate brings a strong balance of technical Salesforce administration skills and business process understanding, with the ability to translate operational needs into scalable Salesforce solutions. Experience in healthcare, home care, or regulated environments is strongly preferred.

Key Responsibilities

+ Serve as the primary administrator for Salesforce, managing day-to-day system operations

+ Configure and maintain objects, fields, page layouts, record types, validation rules, flows, and automations

+ Create and manage user accounts, roles, profiles, and permission sets

+ Ensure Salesforce configurations align with evolving business and operational needs

+ Maintain high standards of data accuracy, consistency, and integrity

+ Develop and maintain Salesforce reports and dashboards to support leadership, sales, and operational teams

+ Monitor data quality and implement controls to prevent duplication and errors

+ Partner with stakeholders to understand workflows and identify opportunities for automation and efficiency

+ Design and implement Salesforce Flows and other automation tools to streamline processes

+ Provide ongoing Salesforce support to end users, troubleshooting issues and resolving tickets promptly

+ Conduct user training sessions and create user-friendly documentation and guides

+ Ensure Salesforce usage aligns with data security, privacy, and compliance requirements, including HIPAA where applicable

+ Maintain documentation for system configurations, changes, and processes

+ Stay current on Salesforce releases, features, and best practices, and recommend enhancements accordingly

+ Collaborate with sales, operations, marketing, and leadership teams to support organizational goals

Qualifications

+ Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience

+ 3+ years of hands-on experience as a Salesforce Administrator

+ Strong proficiency in Salesforce configuration, customization, and user management

+ Experience building Salesforce reports and dashboards

+ Working knowledge of Salesforce automation tools, including Flows

+ Strong understanding of data management, data quality, and governance principles

+ Ability to translate business requirements into effective Salesforce solutions

+ Excellent communication skills, with the ability to support both technical and non-technical users

+ Strong organizational and time-management skills

+ Salesforce Administrator certification is preferred but not required

+ Experience in healthcare, home care, or other regulated environments is a plus

Equal Employment Opportunity

True Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, without regard to race, religion, color, national origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other protected status under applicable law.

Department

Data Team

Employment Type

Full-Time

Minimum Experience

Experienced

Compensation

95k-115k