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As a Technical Product Owner supporting U.S. Segment Operations, you will play a pivotal role in shaping and delivering technology solutions that drive operational excellence, automation, and customer-centric outcomes. You will partner closely with business leaders, agile delivery teams,and technology stakeholders to translate operational needs into scalable, high-impact, digital capabilities. This is a unique opportunity to influence the modernization of core operational processes while ensuring alignment with enterprise architecture, regulatory requirements, and strategicpriorities.

Position Responsibilities:

+ Stakeholder Collaboration: Engaging with business stakeholders to understand their needs, gather requirements, and define epics, capabilities, and features

+ Requirements Analysis and Prioritization: Analyzing and prioritizing the requirements gathered from business stakeholders (Initiative lead, Product owners etc.) and translate to technology execution, coordinating and acts as lead of technical and business teams to deliver on technology commitments.

+ Technology Product Strategy and Planning: Driving the technology product/capability strategy, planning, and delivery of key capabilities for the business product/capability

+ Research and Analysis: Conducts user research, market research, and data/workflow analysis to identify opportunities for improvement and recommend technological solutions that align with business needs. Presenting findings and communicating insights effectively.

+ Technology Guidance: Providing technical guidance to business stakeholders and the development team and ensuring that the product’s/capabilities technical aspects are well- managed. Ensures technical requirements are understood, integrated, prioritized to backlog. Mitigates technical roadblocks to achieving sprint/release goals.

+ Maximizing Product Value: Ensuring that each product delivers the maximum value tothe user by managing the product backlog and prioritizing technical tasksINTERNAL

+ Manages the product backlog delivery and work prioritization process in partnership with IT and Operations.

+ Leads agile team to ensure that value is delivered to users

+ Assesses value, develops cases, and prioritizes stories, epics, and themes to ensure work aligns with product strategy

+ Coordinates vendor delivery where majority of development activities are outsourced

+ Understand the technical architecture and dependencies of the product.

Required Qualifications:

+ Bachelor's degree in business administration, Computer Science, Engineering, or a related field. Master’s degree is a plus.

+ 5 years of experience as a product owner or similar capacity

+ Strong understanding of Agile methodologies and experience working in Agile environments.

+ Comprehensive understanding of various programming languages and frameworks, familiarity with a spectrum of software development methodologies, and in-depth knowledge of data structures and databases

+ Effective communication and analytical skills, ability to translate business requirements into technical specifications, and strong interpersonal skills.

+ Strong analytical and problem-solving abilities.

+ Ability to translate complex technical concepts into clear and actionable requirements.

+ Experience with product management and software development tools (e.g., JIRA, Confluence, Planview).

+ Certified Scrum Product Owner (CSPO) or similar Agile certification is preferred.

+ Technical background with a solid understanding of software development processes

Preferred Qualifications:

+ Excellent organizational and problem-solving abilities to manage through creative tension

+ Influencing and execution the work without direct management of resources

+ Strong verbal and communication skills with the ability to effectively articulate and communicate technical vision and the ability to translate the outcomes into possibilities, options, and execution

+ Learns constantly, from both success and failure, and remains open to change/continuous improvement.

+ People leadership experience is preferred or someone with strong potential with people leadership capabilities

+ Responds well to ambiguity and works efficiently to clarify situations and outcomes

+ Deep understanding of the current technical stack and architectural constraints

+ Excellent problem-solving, organizational, analytical, and critical thinking skills including high discretion/judgment in decision making

+ Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

+ Recognized as an expert within IT specialty and/or business and broader organization with broad-based expertise across area and related functions

+ Ability to interact professionally with all organizational levels

+ Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of IT to the business

When you join our team:

+ We’ll empower you to learn and grow the career you want.

+ We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

+ As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] .

Ubicación principal

Estados Unidos,- Nuevo Hampshire Remoto a tiempo completo

Modalidades de Trabajo

Remoto

Se prevé que el rango salarial esté entre

$104,860.00 USD - $194,740.00 USD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [email protected] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.

Conozca sus derechos (https://www.dol.gov/agencies/ofccp/posters)

Permiso Familiar y Médico

Ley de Protección del Empleado contra el Examen Poligráfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Derecho al Trabajo

Verificación Electrónica (E-** **Verify** **)

Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Company: John Hancock Life Insurance Company (U.S.A.)