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Description

Do you want to help build and optimize one of the most strategic organizations at AWS?

Are you excited to help field teams overcome complex challenges and make transformational impact to businesses?

The Global Sales Operations (GSO) team is looking for a Sales Operations leader to scale the Business Governance team – owning the definition, build, launch and optimization of the mechanisms that are needed to run the business referred to as the rhythm of the business. Your team will work closely with senior regional and world-wide leadership to support the strategic evolution of the business governance function, including programmatically executing the GSO monthly, and quarterly business reviews. Your team will also be responsible for coordinating and planning activities, initiatives and mechanisms that set and measure business goals and performance based on pre-determined metrics and key process indicators (KPIs).

Your team will own operational cadences, business reviews, reporting/dashboards and help dive efficiencies while accelerating mechanism adoption and continuous improvement. Partnering with the cross-functional stakeholders and leaders, you and your team will define, plan and execute strategic priorities, identify metrics to measure the performance of the organization and drive predicable cadences and mechanisms – for operations, strategic planning and delivery, goals setting and business reviews.

Key job responsibilities

• Own the definition, build, development and launch of key mechanisms designed to help govern the business and other cross-regional and cross-functional capabilities that uplift and embed best practice, efficiencies and acceleration mechanisms for scalability.

• Own operational business governance cadences such as the weekly, monthly and quarterly business reviews, standard and ad hoc reporting as well as identify other efficiencies and acceleration mechanisms needed to improve business performance.

• Own driving the execution and reporting of the operational KPIs, Goals and Metrics for allocated areas

GSO2024

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

- 10+ years of sales operations or equivalent experience

- Bachelor's degree or equivalent

- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

- Experience using Salesforce (or other CRM tool) or BI tools

- Experience presenting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.