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Sr. Product Designer, e-commerce, eero
- Amazon (San Francisco, CA)
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Description
eero is seeking an experienced Sr. Product Designer to drive our ecommerce experience and digital growth initiatives. In this role, you'll lead the strategy and execution of high-impact design solutions that enhance user engagement, extend the eero brand, generate leads and deliver measurable business results across our web properties. You'll collaborate with cross-functional teams to create data-driven, user-centered designs that balance business objectives with customer needs.
Key job responsibilities
- Own end to end user journeys to solve complex product design problems and define strategy to deliver best-in-class solutions
- Act as a force-multiplier. Help mature our design systems, rituals, and processes in a way that empowers the entire team to move faster and better.
- Guide projects forward proactively and with a bias for action, even in the face of ambiguity or shifting priorities. Maintain confidence and clarity in fast-paced environments with frequent strategic pivots to deliver impactful results
- Zoom in and out seamlessly. Move fluidly between high-level conceptual thinking and hands-on design of flows, interactions, and screens.
- Synthesize and present findings to stakeholders, leadership/executives that clearly articulates design rationale and trade-offs
- Foster trust with cross-functional leaders by offering actionable feedback and promoting customer-centric solutions
- Seek opportunities to continuously improve and extend our processes wherever possible
- Mentor and elevate. Provide critique, feedback, and thought leadership across the design org—shaping not just the work, but the way we work.
About the team
The Brand Studio team serves as eero's creative cornerstone, responsible for establishing and maintaining a cohesive brand identity across all customer touch points. We manage the development and execution of creative assets spanning product launches, brand campaigns, digital presence, and partnership initiatives. We hold the unique responsibility of delivering breakthrough creative that scales across global markets while maintaining brand consistency, working in close collaboration with Integrated Marketing, Media, and more.
Basic Qualifications
- 6+ years of design experience
- Have an available online portfolio
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Preferred Qualifications
- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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