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Description

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Come help the AWS Marketplace and Partner Services (AMPS) team revolutionize how software is discovered, bought, sold, and deployed in the cloud! AWS Marketplace is the premier digital catalog enabling millions of customers worldwide to find and purchase software solutions from thousands of independent software vendors (ISVs), while empowering partners to build, scale, and grow their cloud businesses on AWS.

We're seeking a Senior UX Designer to lead the design of transformative experiences across our marketplace and partner platforms. This is an opportunity to shape how enterprise software is bought and sold at global scale, working on both sides of our marketplace—designing intuitive buyer journeys that simplify complex procurement workflows, and creating elegant partner tools that help ISVs manage and grow their businesses.

As a Senior UX Designer, you will own end-to-end design for significant product features and experiences that impact millions of customers and thousands of partners. You'll lead design from concept through execution, partnering closely with product management, engineering, business development, and marketing to push the boundaries of what's possible in B2B marketplace experiences. You must be responsive, flexible, and able to thrive in a fast-paced, startup-like environment while delivering exceptional design at enterprise scale.

Key job responsibilities

- Lead end-to-end UX design for major features and experiences spanning buyer discovery, procurement, deployment, and partner enablement, ensuring solutions are intuitive, scalable, and drive measurable business outcomes

- Transform complex B2B workflows—including procurement, licensing, contract management, and partner operations—into coherent, human-centered experiences that build trust and accelerate adoption

- Create compelling design visions using artifacts spanning high and low fidelity—user flows, wireframes, mockups, and interactive prototypes—that effectively communicate detailed interaction behaviors and drive consensus across teams

- Analyze buyer, seller, and partner problems using market research, customer feedback, usability findings, and data to create on-brand design solutions that meet measurable business goals and requirements

- Influence product direction and feature prioritization by partnering with product managers and engineering leaders to identify opportunities where design innovation can transform customer and partner outcomes

- Contribute to cross-service design standards, interaction models, and pattern libraries that ensure consistency and quality across the AMPS portfolio

- Work closely with engineering teams to bring experiences to life: provide design specifications, review implementations, and ensure quality through delivery

- Present design work to cross-functional teams, senior stakeholders, and leadership for review, feedback, and alignment

- Mentor other designers, sharing knowledge and raising the bar for design craft, storytelling, and customer-centric thinking across the organization

- Manage multiple projects simultaneously, proactively prioritizing work based on business impact and customer outcomes

A day in the life

As a Senior UX Designer for AWS Marketplace and Partner Services, you'll lead design for significant features that impact millions of customers and thousands of partners worldwide. You'll own the design process from discovery through delivery, creating user flows, prototypes, and high-fidelity specifications that set the standard for marketplace and B2B experiences.

You'll collaborate daily with product managers to shape roadmaps and with engineers to solve technical challenges. You'll conduct design critiques, gather feedback from stakeholders, and iterate rapidly based on user research and data. You'll regularly present your work to senior leaders, translating customer and partner insights into compelling design solutions that solve complex business problems. You bring an "anything is possible" mindset when faced with ambiguous challenges, and you thrive in a mission-oriented, collaborative, high-energy environment. You're proud of your experience and expertise, but you're also a lifelong learner with the humility to continually grow and reinvent your approach to problem-solving.

About the team

The AMPS UX team is a passionate, customer-obsessed group of designers and researchers dedicated to raising the bar on marketplace and enterprise B2B experiences. We work across the entire ecosystem—from buyer discovery and procurement to seller operations and partner enablement. Our creative work impacts millions of customers making critical software purchasing decisions and thousands of ISV partners building their businesses on AWS.

We operate in a fast-paced, startup-like environment with the resources and scale of Amazon. We value bias for action, collaboration, and learning from experimentation. We hire people who bring their authentic selves to work and aren't afraid to tackle complex problems. We embrace diverse perspectives, move fast in evolving environments, and champion both spoken and unspoken customer needs through objective insights.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 5+ years of design experience

- Have an online portfolio demonstrating strong visual design skills and advertising experience across a range of media and platforms, along with work that reflects your design process

- Experience in delivering design solutions for projects of large scope and complexity

- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

- Experience with Figma and the Adobe CS suite: XD, Photoshop, Illustrator. InDesign, Dreamweaver, Premiere and After Effects

Preferred Qualifications

- Experience applying scrum to visual or UX design processes

- Experience with UX design of complex workflows

- Experience defining and maintaining design patterns and UX standards

- Experience working with stakeholders to plan and execute programs that are strategic in nature

- Knowledge of best practices for information architecture and design

- Knowledge of usability principles and techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.