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Description

We are seeking a hands-on Senior Technical Program Manager to help us deliver innovative Gen AI games that unlock new types of gameplay. In this role, you will be responsible for helping us identify the best models and tools and working directly with the game development team as well as AWS to implement AI-powered solutions. Your role will include helping to define product roadmaps, creating playbooks, and setting clear guidelines for responsible AI usage.

The ideal candidate has technical game development or adjacent experience and is passionate about the potential of Gen AI in the creative space. They can operate in highly complex and ambiguous environments that involve cross-functional partnership, knowledge of industry trends, and comfort defining new products with new technology. This is an exciting opportunity to work in a dynamic environment where you’ll shape the future of gaming with AI.

Key job responsibilities

* Program Management: Lead end-to-end program management for key strategic initiatives across Gen AI-powered game launches

* Stakeholder Coordination: Coordinate with game studios, external vendors, and cross-functional partners (Product, Engineering, Legal, Marketing, PR and more) ensuring alignment on project milestones, timelines, and deliverables.

* Technical Integration: Oversee technical integration of Gen AI features into game development pipelines as well as internal workflows ensuring compatibility and optimal performance.

* Launch Strategy: Develop and execute launch strategies, including marketing collaboration, user feedback loops, and post-launch support.

* Best Practices: Partner with teams across other Amazon businesses to adopt best practices and create playbooks.

* Vendor Analysis and Management: Help analyze best tools for our use cases and manage the vendor onboarding and partnership process

* Training and Evangelization: Develop training programs and provide support to internal teams to ensure effective adoption and utilization of AI-powered tools.

* Performance Monitoring: Establish metrics and dashboards to monitor the performance and impact of AI tools

About the team

Amazon Luna is a cloud gaming service that makes it easy for anyone to play high-quality games on the devices they already own—including Fire TV and tablet devices, smartphones, tablets, web browsers, select smart televisions from LG and Samsung, and more--with no need to purchase new gaming consoles or equipment. Luna brings more than 50 games to Prime members at no additional cost, including GameNight, an evolving collection of more than 25 approachable, local multiplayer games designed to bring friends and family together in the living room. To play GameNight titles, simply scan a QR code on your TV and your smartphone becomes your controller. With simple and responsive touchscreen inputs and support for multiple local players, GameNight offers and easy and approachable way to play whether you’re an experienced gamer of a casual fan.

Basic Qualifications

- 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- Experience shipping Gen AI-powered features at scale from pilot to production and a deep understanding of AI trust and safety considerations

- Technical fluency in Generative AI, including a deep understanding of large language models (LLMs), AI model behavior, and trade-offs (e.g., model size, latency, cost, and output quality)

Preferred Qualifications

- Bachelor's degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field

- Experience in scripting for automation (e.g. Python) and advanced SQL skills.

- Experience with foundational AI models and tuning techniques, including working with AWS AI services such as SageMaker, Bedrock, and others

- Background in gaming, with a passion for building features that engage and delight players

- Passion for staying current with the latest developments in AI technologies, and applying those insights to real-world product challenges

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.