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Position Details

Position Information

Announcement Number STAFF - VA - 26230

For questions regarding this position, please contact:

Carina Beck

Associate Vice President for University Initiatives

406-994-5483

[email protected]

Classification Title Program Mgr

Working Title Associate Director, MSU Hilleman Scholar Success – MSU Hilleman Scholar Program

Brief Position Overview

Under the direction of the Associate Vice President for University Initiatives/Director, Hilleman Scholars Program, the Associate Director for Hilleman Scholar Success provides important leadership to advance a signature program of Montana State University.

In keeping with MSU’s land grant mission, the Associate Director will foster innovation and best practices to improve student outcomes at MSU within the Hilleman Scholar cohort. The Associate Director will support, inspire and guide the next generation of Montanans through excellent and responsive program management leveraging both on and off campus partnerships to develop and enhance the program.

The Associate Director will focus on efforts related to “today” and “tomorrow”, ensuring we recruit, retain, and graduate student scholars so they are positioned to have viable careers where they can lead for themselves, families and communities across Montana.

Position Number 4M0435

Department Hilleman Scholars

Division Division of Student Success

Appointment Type Classified

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary $67,000.00 annually, commensurate with experience, education, and qualifications

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

Under the direction of Associate Vice President for University Initiatives and the Director of the Hilleman Scholars Program, the Scholar Success Program Manager is responsible for developing, managing and implementing key aspects of the Hilleman Scholars program related to Hilleman Scholar case management for all four years of the program. The Program Manager will engage with a cross-disciplinary and functional team to conceive, design, and develop innovative strategies and solutions. The successful candidate will combine an ability to “think big” with the ability to “move quick.” They will also be instrumental in the onboarding process for new scholars after they have been accepted to the program and will also assist with scholar recruitment programs.

The Hilleman Scholar Success Associate Director will work to convey compassion and support along-side high expectations for academic, leadership and career outcomes. This work will be accomplished through one-on-one coaching appointments, small groups, and large group meetings. The associate director will work closely with on-campus partners to deliver these services.

The Associate Director will be a data-driven decision maker who is creative and will set high standards. They will thrive in an entrepreneurial environment and not be hindered by ambiguity or multiple competing priorities. The ideal candidate will relish supporting students with great potential informed by a servant-leader mindset – supporting access and excellence at MSU .

The Associate Director is a member of a team that is focused on driving outcomes to improve persistence, graduation rates and career outcomes for MSU Hilleman Scholars.

Duties and Responsibilities

+ Create and support appropriate case management models for each year of the four-year Hilleman Scholars Program.

+ Plan and coordinate the scholar experience for the Summer Success Academy, including working with housing, food services, tutoring, writing center, conference services, catering, etc.

+ Hire, manage, train, supervise and mentor student employees including thirteen Hilleman Scholars Mentors and at least two student associates to provide program support.

+ Identify, drive, and develop best practices, efficiencies, and project workflows in support of generating high retention and graduation rates/scholar success outcomes.

+ Be comfortable having “crucial conversations” with scholars to help troubleshoot specific issue and to aid a sense of purpose and belonging.

+ Communicate with teammates, campus colleagues, and management on scholar needs/issues, project status, strategy, risks, and issues.

+ Work with the Access & Success team to resource tutoring, success advising and other supports into the program.

+ Provide internship planning and professional development experiences related to Projects of

Consequence – a signature part of the MSU Hilleman Scholars Program.

+ Ensure scholars engage in FLOW Zones, tutoring, critical thinking, study cycle, and tiny habit training by infusing those and other program themes into the operational efforts

+ Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance program needs within the context of the university environment.

+ Ensure scholars attend class, engage in their coursework and maintain satisfactory academic outcomes. Manage a system of red, yellow, greens to

+ Plan, manage, attend Hilleman Scholar Monday night classes/meetings by working with the Director and instructors to ensure attendance and engagement.

+ Assist with donor/investor development activities by coordinating scholar attendance and participation.

Required Qualifications – Experience, Education, Knowledge & Skills

+ Bachelor’s Degree in related field, or an equivalent combination of education and/or experience.

+ Demonstrated experience in program development, management, implementation and delivery assessment.

+ Demonstrated competence using personal computers and various software such as word processing, spreadsheets, database, presentation, email and internet.

+ Demonstrated experience of strong data analysis, problem-solving, and project management skills where data and metrics were utilized to back up assumptions, recommendations, and drive actions.

+ Demonstrated experience communicating (oral and written) to constituents with various backgrounds and experiences.

+ Demonstrated experience of working in a fast-paced environment where continuous innovation and improvement is desired.

+ Demonstrated experience bringing together stakeholders with different interests to move projects and initiatives forward.

Preferred Qualifications – Experience, Education, Knowledge & Skills

+ Master’s degree.

+ Demonstrated experience with project management/case management/social work.

+ Demonstrated experience in coordinating multiple initiatives while working with various constituents bringing project to a successful completion.

+ Demonstrated experience with developing written content for specific audiences (donors, foundations, students, campus partners, etc.)

+ Demonstrated experience writing grants or reports intended to influence funding resources.

+ Demonstrated experience planning events or programs with multiple constrains and considerations that must be thought-through or planned.

+ Experience with spreadsheets & word processing.

The Successful Candidate Will

+ Make a concerted effort to practice clear communication and build strong relationships with campus partners in order to facilitate career development at MSU .

+ Possess the ability to be a team member and work cooperatively, and with respect, alongside fellow teammates in pursuit of a common goal.

+ Possess a history of collaboration and willingness to roll up one’s sleeves to get the job done (no job is too large; no job is too small).

+ Able to prioritize complex deliverables, have highly technical and informed discussions leading to good decisions and thoughtful outcomes.

+ Be a self-starter.

+ High sense of ownership, urgency, and drive.

+ Have superb organizational skills and attention to detail.

+ Possess excellent written and verbal communication skills.

+ Have experience working successfully in a team-oriented environment with a wide range of key constituents both internal and external to the organization.

+ Possess sound decision-making skills.

+ Possess an enthusiastic approach and a high level of integrity.

+ Possess strong communication and conflict management skills.

+ Have proficient knowledge of and experience using personal computers.

+ Understands university assessment processes to include data collection and high-level analysis.

Position Special Requirements/Additional Information

+ This position will require scheduled evening and potential weekend hours to host events and interact with students.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon completion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on 01/06/2025; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

This position is not eligible for new sponsorship.

EEO Statement

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.