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Principal, Engineering Ops and App Governance Lead
- Ally (Raleigh, NC)
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General information
**Ref #** 21449
**Remote?** No
Ally and Your Career
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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
The Opportunity
Join Ally Technology as a Principal owning the modernization of application governance, compliance, and NFR (non‑functional requirements) adherence—with a mission to reduce burden on engineers and app managers while raising operational excellence. You’ll lead initiatives that use agentic AI to automate compliance, orchestrate governance forums and standards assessments, and strengthen resiliency and disaster recovery across enterprise platforms and 3rd party SaaS application.
This is a high‑visibility role with regular senior leadership interaction across Business Units (BUs)--e.g. Consumer Banking Technology, Auto, Information Security, Enterprise Architecture, etc. This is an individual contributor role that will own outcomes and a cross‑BU book of work spanning engineering operations and app compliance.
Location & Work Arrangement: Charlotte, NC or Detroit, MI · Hybrid (3 days in office / 2 days remote)
The Work Itself
Program/Portfolio Ownership
* Maintain a unified book of work across governance, compliance automation, resiliency, training, and standards; set cadence, dashboards, and reporting.
* Track outcomes and measure what matters (compliance coverage, NFR readiness, SIEM onboarding, DR test results, adoption of automation, cycle‑time improvements).
Governance & Compliance Orchestration
* Application Governance Forum: Administer intake and triage; ensure complete data from requestors; manage agenda and scheduling aligned to decision needs.
* Standards Assessment Program: Transition the App Governance Standards Assessment from a manual, standalone process into an automated checkpoint within the application development lifecycle; drive evidence collection, exceptions, and attestations.
* Compliance Automation (Agentic AI): Design and drive AI‑powered checks/evidence pipelines to reduce manual effort for app teams; integrate semantic knowledge and automated control verification.
Operational Resiliency & Risk Management
* DR Readiness: Coordinate and drive improvements for disaster recovery planning/testing and 3rd party resiliency planning; facilitate tabletop exercises and follow‑through on corrective actions.
* High‑Risk Application Reviews: Conduct targeted assessments of high risk applications to determine production and audit readiness; align remediation with enterprise standards; escalate decisions and trade‑offs to leadership succinctly.
Leadership Engagement & Engineering Excellence
* Engineering Excellence Escalations: Build concise, executive‑ready decks that frame problems, options, decisions, and measurable outcomes.
* App Management Operating Model: Coordinate the transition of business‑managed applications to Ally Tech oversight, including cost modeling and governance strategy (partnering with relationship managers to close resiliency gaps in third‑party SaaS).
* Knowledge Transfer & Enablement: Develop and execute training and App Manager enablement programs; establish continuity plans; assist in curating and optimizing knowledge (Confluence, CKH) for AI consumption.
The Skills You Bring
Required
* 5+ years in a project/program management, IT operations leadership, or scrum master role required.
* Strong organization and attention to detail; proven ability to run forums, agendas, and multi‑stream execution.
* Passion for automation and AI/ML to simplify engineering workflows (agentic AI, semantic knowledge, controls automation).
* Excellent communication and collaboration skills; comfortable presenting to senior leadership and engaging technical/non‑technical stakeholders.
* Familiarity with Confluence, Jira, and enterprise DevOps platforms; understanding of software development practices and compliance frameworks.
* Ability to learn and apply emerging AI technologies for knowledge optimization and workflow automation.
* Comfortable leading training sessions and other large forums; skilled at building concise, executive‑ready materials.
Preferred
* Experience with AI/ML concepts, semantic search, or LangChain/AWS AI integrations.
* Background in application governance or IT standards; familiarity with SIEM and centralized logging.
* Experience coordinating across multiple technology lines of business or similar enterprise technology/business organizations.
* Familiarity with Ally’s technology ecosystem or comparable large‑scale environments.
How We'll Have Your Back
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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
_Base Pay Range:_
An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
**Emerging:** 110000
**Experienced:** 145000
**Expert:** 180000
Incentive Compensation: This position is eligible to participate in our annual incentive plan
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