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Now Hiring: Full-Time Surgery Scheduler

_UPMC Children's Hospital of Pittsburgh_

Make a meaningful impact-without working nights, weekends, or holidays. UPMC Children's Hospital of Pittsburgh is seeking a full-time Surgery Scheduler to support the critical operations of the region's only Level I pediatric operating room. This is a 100% daylight, Monday-Friday role with an early start time (6:30 or 7:00 a.m.), perfect for professionals who value work-life balance while doing work that truly matters.

In this office-based administrative role, you'll be at the center of surgical operations-ensuring accuracy on the Main OR schedule, supporting key efficiency metrics, and helping deliver seamless care to our pediatric patients and their families. You'll also have an exciting opportunity to contribute to the department's transition to the Epic platform, making this a great role for someone who enjoys problem-solving, technology, and continuous improvement. If you bring scheduling and computer experience, a sharp eye for detail, and strong communication skills, this is your chance to grow your career while supporting world-class pediatric care.

Responsibilities:

+ Work directly with department to troubleshoot procedural and operations issues.

+ Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.

+ Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.

+ Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.

+ Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.

+ Ensure that informed consents are signed.

+ Provide patients with pre and postoperative instruction according to service specific guidelines.

+ Coordinate patient education seminars and schedules physicians accordingly.

+ Collect data for research study.

+ Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.

+ Ensure all billing and insurance information is current and accurate.

+ Complete special projects as assigned.

+ Act as liaison between patient and referring physicians.

+ Obtain pre-certification and/or referral prior to the date of the procedure.

+ Coordinate and track internal and external marketing efforts.

+ Attend and schedule department meetings.

+ Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

+ High school diploma or equivalent required.

+ Completion of a medical assisting program or 2-4 years experience in a medical field.

+ Proficiency in medical terminology preferred.

+ General knowledge of computer software and practice management databases is essential. Knowledge of the Epic practice management programs preferred.

+ Strong organization, time management and interpersonal skills. Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees. Ability to deal compassionately and professionally with patients is essential.

+ Work independently and possess sound decision-making skills.

+ Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.

+ Ability to prioritize work demands. Ability to consistently maintain confidentiality with regards to all job assignments and related information.

+ Access to medications is limited to the distribution of the medication to the nurse.Licensure, Certifications, and Clearances:

+ Act 31 Child Abuse Reporting with renewal

+ Act 33 with renewal

+ Act 34 with renewal

+ Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran