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Job Title

Administrative Associate V

Agency

West Texas A&M University

Department

Scholarship Services

Proposed Minimum Salary

$16.02 hourly

Job Location

Canyon, Texas

Job Type

Staff

Job Description

The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits (https://www.wtamu.edu/business-finance/human-resources/benefits.html)

NOTICE - All posted positions are subject to budget approval.

General Summary:

This position is responsible for management of all functions concerned with customer service within the Office of Student Financial Services with Scholarship and Financial Aid.

Responsibilities:

+ Coordinates daily office support activities and administrative interactions. Assists in the coordination of daily workflow and the resolution of complex, highly sensitive and confidential matters. Provides organizational planning and problem-solving skills.

+ Visit (in-person, email, or phone) with prospective students and their families to discuss scholarship opportunities, awards, and provide information on the application process.

+ Maintains a variety of fiscal, administrative, and academic records. Verifies, processes, and reviews forms, reports, tables, and other documents. Performs special analyses and project summaries.

+ Coordinates the maintenance of files, records, office supplies, or equipment. Makes recommendations for process improvements, administrative changes, or new initiatives.

+ Assist with the preparation of federal, state, and operational reports.

+ Assist Vice President of Enrollment Management with calendar, reconciling accounts, travel, procard, and other misc. tasks.

+ Oversee student assistants and staff in office.

+ Maintains 100% compliance with timely completion of required System, University and job-specific online training courses.

+ This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties as assigned.

Necessary Qualifications:

+ High school diploma or equivalent combination of education and experience.

+ Five (5) years of related experience.

+ Knowledge of word processing, spreadsheet, and database applications.

+ Ability to multi-task and work cooperatively with others.

+ Oral and written communication skills. Organizational skills.

+ Demonstrated leadership ability.

+ Ability to solve complex problems.

Preferred Qualifications:

+ Bachelor's degree.

+ Eight (8) years of related experience.

+ Working knowledge of Ellucian/Colleague, Informer Reporting, Salesforce, and Scholarship Manager.

Applicant Instructions:

Please include the following with your application:

+ Cover letter

+ Resume

+ Three references

Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at [email protected].

Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.

Equal Opportunity /Veterans/Disability Employer.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.