• Scrum Master

    Community Health Systems (Franklin, TN)


    Job Summary

    The Scrum Master is responsible for enabling Agile teams to deliver value effectively by facilitating Scrum ceremonies, coaching team members and stakeholders on Agile principles, and removing impediments to progress. This role fosters a culture of transparency, collaboration, and continuous improvement, ensuring alignment with organizational goals and delivery of high-quality outcomes.

    Essential Functions

    + Facilitates all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives) to ensure productive and focused sessions.

    + Coaches team members on self-organization, cross-functionality, and effective communication.

    + Supports Product Owners with backlog refinement, prioritization, and sprint goal development.

    + Guides the organization in understanding and applying Agile principles to improve delivery and collaboration.

    + Identifies and removes impediments or blockers that impact team progress, escalating when necessary.

    + Shields the team from external interruptions to maintain focus and flow.

    + Promotes the use of Agile metrics (e.g., velocity, burn-down/burn-up charts) to monitor performance and drive continuous improvement.

    + Ensures effective collaboration between the Development Team, Product Owner, and business stakeholders.

    + Champions Agile and Scrum values across the organization and contributes to Agile Communities of Practice.

    + Performs other duties as assigned.

    + Maintains regular and reliable attendance.

    + Complies with all policies and standards.

    Qualifications

    + Bachelor's Degree in Business, Information Technology, or a related field required or

    + Four (4) plus years of direct experience in lieu of a Bachelor's degree required

    + 5-7 years of experience in data engineering or serving as a Scrum Master or Agile facilitator required

    + Experience facilitating Agile ceremonies, backlog refinement, and cross-team coordination required

    + Healthcare or large-scale enterprise transformation experience preferred

    Knowledge, Skills and Abilities

    + Strong knowledge of Agile principles and Scrum framework, with demonstrated ability to facilitate ceremonies, manage backlogs, and coach teams.

    + Proficiency in SQL, Python, and ETL/ELT processes, with a solid understanding of relational databases, data modeling, and data warehousing.

    + Hands-on experience with Google Cloud Platform (e.g., BigQuery, Dataflow, Composer, Cloud Storage, Pub/Sub) and version control tools (e.g., Git, GitHub).

    + Strong analytical and problem-solving skills with the ability to translate technical data into actionable insights.

    + Effective communication and interpersonal skills, capable of engaging both technical and non-technical stakeholders.

    + Proven leadership and team collaboration skills, including the ability to coach, mentor, and empower cross-functional teams.

    + Familiarity with Agile project management and collaboration tools (e.g., Jira, Rally, Azure DevOps, Confluence).

    Licenses and Certifications

    + Certified Scrum Master preferred

    + Advanced Agile certifications (e.g., SAFe Scrum Master, PMI-ACP, ICAgile) preferred

    Equal Employment Opportunity

    This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.