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As a Ambulatory Services Coordinator at Crestwood Medical Group, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.

Job Summary

The Ambulatory Services Coordinator supports the daily operations of outpatient and ambulatory care services by facilitating scheduling, maintaining accurate patient records, and assisting with clinical and administrative workflows. This role ensures the efficient coordination of services, supports interdisciplinary teams, and contributes to high-quality patient care and satisfaction. The Ambulatory Services Coordinator serves as a liaison between patients, providers, and staff to ensure seamless care delivery and operational effectiveness.

Essential Functions

+ Coordinates daily operations of the ambulatory service area, including scheduling patient appointments, preparing documentation, and facilitating clinical workflows.

+ Serves as a point of contact for patients, answering inquiries, assisting with registration, and ensuring accurate completion of pre-visit paperwork.

+ Maintains and updates patient records in compliance with organizational policies and HIPAA regulations.

+ Assists in preparing clinical documentation, encounter forms, and other patient-related materials, ensuring timely and accurate data entry.

+ Collaborates with physicians, nurses, and administrative staff to support efficient care coordination and patient flow.

+ Prepares materials for clinical meetings, tracks follow-up appointments, and ensures all relevant data is communicated across the care team.

+ Monitors office and clinical supply inventory, placing orders as needed to support uninterrupted patient care.

+ Performs other duties as assigned.

+ Maintains regular and reliable attendance.

+ Complies with all policies and standards.

Qualifications

+ 1-2 years of experience in an outpatient, ambulatory, or medical office setting required

+ Experience in healthcare scheduling and patient records management preferred

Knowledge, Skills and Abilities

+ Knowledge of outpatient clinic operations and scheduling systems.

+ Strong organizational and multitasking skills.

+ Excellent verbal and written communication skills.

+ Proficient in electronic health records (EHR) systems and Microsoft Office Suite.

+ Ability to work effectively in a fast-paced healthcare environment.

+ Strong attention to detail, with a focus on accuracy and regulatory compliance.

+ Ability to collaborate with clinical and administrative teams to support patient care coordination.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.