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Northern Light Health

Department: Compliance

Position is located: Cianchette Professional Blding

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 7:00 AM to 4:30 PM

Summary:

The Compliance and Privacy Officer (CO) directs, develops, implements, and maintains all aspects of the Compliance and Privacy Program (Compliance Program) at one or more Member Organizations (MOs). This highly independent, high-visibility professional operates with minimal supervision and provides routine reports and guidance to the MO President and other senior leaders, and to the Board of Trustees/Directors. The CO is an integral part of each assigned MO’s leadership team.

The CO analyzes complex laws, regulations, standards, guidance, and policies and applies critical thinking to determine and advise leadership of the appropriate course of action, often dealing with ambiguity and lack of precedent.

The CO is a primary point-of-contact for federal, state and local government regulatory and enforcement agencies. The CO directs and manages the MO's response to various government inquiries and investigations. The CO serves as each assigned MO’s designated Compliance Officer, HIPAA Privacy Officer, Civil Rights Coordinator, Section 504 Representative, and Data Protection Officer (where applicable).

The CO makes decisions which can significantly impact the MO’s legal, regulatory, and financial condition. The CO uses emotional intelligence, tact, diplomacy, and persuasion to influence, lead and guide leadership and other workforce members towards compliant behavior and creates and fosters an ethical organizational culture.

Responsibilities:

+ Identifies potential areas of compliance vulnerability and risk; develops and implements corrective action plans for resolution of compliance issues.

+ Provides guidance on all manner of compliance and privacy matters to clients at all levels.

+ Maintains an effective compliance communication program.

+ Manages compliance projects and initiatives.

+ Works directly with compliance clients to respond to regulatory requirements, including offering guidance and assistance with operationalizing required and recommended actions, activities, and initiatives.

+ Leads efforts to ensure compliance with HIPAA privacy regulations, other applicable federal privacy laws, and Maine privacy laws.

+ Assists with the development, implementation, and maintenance of a comprehensive compliance work plan that promotes compliance with all federal and state regulatory requirements.

+ Directly performs and supervises the performance of audits, inspections, monitors, tracers, and investigations relating to compliance matters; assures findings are documented and disseminated to stakeholders; and helps assure corrective action plans are developed and monitored.

+ Develops and provides compliance and privacy training.

+ Other Duties as Assigned.

Other Information:

+ Must have strong analytical skills.

+ Be comfortable assessing complex facts that may not lead to a black or white answer.

+ Familiarity with health care laws, regulations, and standards, including HIPAA.

+ CHC/CHP/CCEP preferred.

Competencies and Skills

+ 5+ years of relative work experience required.• Minimum of 5 years of experience in one or more of the following fields is required: healthcare (including clinical, administrative, and leadership), compliance, privacy, law, health insurance fraud investigation, government regulatory or investigative work, auditing, accounting, or a related field with transferable skills and knowledge. • Minimum of 5 years of health care leadership preferred. • Minimum 5 years of experience with health care-related regulatory and compliance issues preferred

+ Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.

+ Electronic medical record software.

+ Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.

+ Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.

+ Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.

+ Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

+ Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.

+ Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.

+ Human Capital, Supply Chain and Financial Software.

+ Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.

+ Word processing, spreadsheets, data entry, database experience and other computer related skills.

+ Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.

+ Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects.

+ MS Teams

+ Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.

+ Multi-line phone, scanner, photocopier, fax, and internet.

+ Public Speaking

+ Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.

+ Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.

+ Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.

+ Zoom

+ Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

+ Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.

+ Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

+ Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

+ Required Bachelor's Degree* A graduate degree in Law, Business, Health Administration or suitable related discipline preferred.

Required Experience

+ 5 year/years of Relevant Work Experience

Working Conditions

+ Work with computers, typing, reading or writing.

+ Prolonged periods of sitting.

+ Need to travel to perform responsible duties

+ Work beyond the regularly scheduled hours.

+ Prolonged periods of walking.

+ Lifting, moving and loading less than 20 pounds.

Brewer, Maine, Corporate Office, Cianchette, Foundation, Finance, Human Resources, Legal Services

Position Compliance & Privacy OfficerLocation Req ID 85246