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Business Analyst

Location:

Providence, RI, US, 02903

Requisition ID: 18719

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

Responsibilities

Brightstar is a recognized leader in the global lottery industry, dedicated to delivering fun, secure, and responsible gaming experiences. Our strength lies in combining innovative technology with deep industry knowledge to help lotteries thrive in a fast-changing landscape. With a global footprint, we’re committed to building sustainable, compliant solutions that create long-term value. At Brightstar, we believe in the power of collaboration, insight, and integrity to shape the future of gaming for players and partners alike.

Overview

Brightstar is seeking a skilled and motivated Business Analyst to join our iLottery team. In this role, you’ll work closely with our iLottery customers to understand their goals and help translate their needs into clear, actionable requirements that align with Brightstar’s products and services.

This position plays a key role in shaping customer solutions by applying thoughtful analysis and a structured approach to gathering and managing requirements. You’ll collaborate with cross-functional teams to ensure our solutions continue to evolve in ways that meet both customer expectations and market demands. If you enjoy problem-solving, working with diverse teams, and making a meaningful impact through technology, this could be a great fit.

Responsibilities

+ Work with business and technology team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle.

+ Demonstrate knowledge of System Development Life Cycle (SDLC), requirements management and other associated methodologies

+ Anticipate, elicit, analyze, understand, validate, coordinate, document and manage business and functional requirements associated with formalized project life cycle across product releases or projects

+ Provide support to project management for the implementation of customer solutions, and articulate technical concepts

+ Document, analyze and interpret business policies and processes. Perform gap analysis and analyze results

+ Manage workload to ensure all tasks and assignments are completed accurately and on time Present information effectively to customers and respond in a timely, accurate manner Manage data via Requirements Management Tool(s)

+ Assume additional related responsibilities as required

Qualifications

+ BS or BA in Business Administration, Business Analytics, or related field.

+ 5+ years of proven Business Analyst experience. Experience in the lottery industry is preferred.

+ Must be familiar with MS Office, JIRA, Visio, and Figma. Especially Excel, PowerPoint, and Word.

+ Must be familiar with Requirements Management Tool (i.e., JIRA, Trello, Miro)

+ Able to build strong customer relationships and function in a fast-paced environment.

+ Highly developed analytical skills and creativity to develop solutions to business issues.

+ Excellent written and verbal communication skills; able to bridge communication between technical staff, non-technical staff and customers.

+ Strong interpersonal skills; team player.

+ Interest in state-of-the-art technical solutions and willingness to learn complex systems.

+ Strong problem-solving skills. Must be able to present creative solutions.

+ Highly organized. You should be able to meet demanding deadlines and manage simultaneous projects.

+ Demonstrates a high level of knowledge about the agile process approach.

Success Profile

• Leading Complexity

• Leading People

• Leading the Business

• Leading Self

\#LI-KM1 #LI-HYBRID

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $59,795 - $122,400. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.