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You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://www.billingsclinic.com/app/files/public/8786e5d8-f08c-4b2a-89b8-16197604bfee/NEO/Staff Benefits Guide.pdf) .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more!

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more!

Concierge RN (Part Time)

CONCIERGE MEDICINE - 8871 (BILLINGS CLINIC FOUNDATION)

req11068

Shift: Varies

Employment Status: Part-Time (.5 - .74)

Hours per Pay Period: 0.50 = 40 hours every two weeks (Non-Exempt)

Starting Wage DOE: $35.34 - $44.18

The Registered Nurse (RN) in this program is responsible and accountable for providing a continuum of evidence-based expert nursing care to the members. The RN provides a key point of contact with the health system for all members. This contact ensures timely access by eliminating barriers to services and programs for Billings Clinic's major donors, recognizing their philanthropic financial support to the organization. The RN works professionally, discreetly, and collaboratively with the member/family, physicians, leadership, and various other members of the care team. Advocates and intercede on the patient's behalf to ensure exceptional care through each contact with medical, nursing, and technical staff involved in the care. Areas of practice are highly multidisciplinary and multifaceted, requiring open and responsive communication to meet the members' needs.

Essential Job Functions

• Demonstrates expertise with Code of Conduct and compliance policies and takes action to resolve compliance questions or concerns and report suspected violations.

• Demonstrates expertise in establishing and maintaining positive, effective working relationships with program members, physicians, leadership, and staff to maximize patient outcomes.

• Develops a collaborative plan that is medically appropriate, timely, and acceptable to the member.

• Coordinates and schedules all medically related appointments, including diagnostic testing, procedures, physicians, and other care team members in collaboration with the member and or family.

• Communicates and explains the rationale for diagnostic testing and planned treatments, and coordinates care for the member across the healthcare continuum.

• Facilitates members' participation in all decisions concerning care and advocates on their behalf as appropriate in a variety of healthcare settings.

• Bridges knowledge gaps through utilizing teachable moments to educate on up-to-date medical and health information.

• Aims to reduce the patient's anxiety and stress while enhancing their ability to follow through with appointments and prescribed care.

• Ensures each encounter with the member and family addresses and exceeds the member's expectations.

• Accepts accountability and participates in critical thinking and problem-solving issues related to high-quality patient care outcomes.

• Recognizes potentially critical situations, takes appropriate action, and escalates as necessary.

• Embraces change and continuously identifies opportunities for improvement by demonstrating a commitment to utilizing evidence-based practice.

• Shares knowledge and acts as a professional resource to colleagues and other members of the healthcare team.

• Contributes to the professional growth of peers by providing feedback through coaching and evaluation.

• Demonstrates exceptional commitment to patient confidentiality and adheres to HIPAA.

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.

• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• Bachelor of Science in Nursing (BSN) from an accredited nursing program.

Experience

• Minimum of three (3) years of recent clinical nursing experience within a hospital or integrated health system required.

• Demonstrated ability to deliver personalized, patient-centered care and coordinate services across departments and specialties.

• Experience collaborating with multidisciplinary teams to support complex patient needs preferred.

• Prior experience in care coordination, patient advocacy, or customer service-focused nursing strongly desired.

• Demonstrated ability to maintain confidentiality and exhibit professionalism in all interactions.

• Strong interpersonal, communication, and organizational skills with the ability to prioritize multiple demands.

• Proficiency with electronic health record (EHR) systems and standard office software.

Certifications and Licenses

• Current Montana Registered Nurse (RN) license or ability to obtain prior to start date; must be in good standing.

• Montana Driver's License At hire Requires current Montana driver’s license and the ability to be insured to operate Billings Clinic vehicles.

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/)

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.