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Job Description

**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **Practitioner Liaison Specialist** .

WORK SCHEDULE

+ 100% FTE

+ Monday – Friday; Core hours for UW Medicine IT Services are 8:00 – 5:00 (PST)

+ Day Shift

DEPARTMENT DESCRIPTION

**UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

POSITION HIGHLIGHTS

+ Hybrid opportunity

+ 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year

+ 100% matching, 100% immediately vesting 403(b)

PRIMARY JOB RESPONSIBILITIES

+ Identify and alleviate electronic health record (EHR) usability issues among practitioners

+ Collaborate with practitioners to understand and personalize EHR tools for their specialty

+ Increase practitioner productivity, engagement, morale, and job satisfaction

+ Minimize practitioner burnout and apathy toward future upgrades/adoption

+ Advocate for physicians in the implementation of the electronic health record system (EHR) in their workflows

+ Improve the EHR system for clinicians

REQUIREMENTS

+ Bachelor’s degree in applicable clinical area of practice OR Computer Science, Information Technology, Business Administration, or related field or equivalent combination of education/experience

3+ years’ experience must include the below

+ 3+ years of experience with the Epic EHR system in IT (as an Analyst, Informaticist, or Trainer) or in healthcare (as a clinical end user)

+ 3+ years of experience using, teaching, and/or implementing Epic clinical applications

+ 3+ years of demonstrated training or support experience within the Epic EHR system, including designing, developing, presenting, or implementing curricula or workflows

+ 2+ years of experience with at least 3 Epic modules, such EpicCare, OpTime, ClinDoc, Orders, Stork, Kaleidoscope, ASAP, Phoenix, Beacon, or Cupid

+ 3+ years of experience with Epic reporting functionality such as Signal, Reporting Workbench, SlicerDicer, and other analytic tools

+ Demonstrated ability to analyze and recommend process improvements for system issues and workflows

+ Clinical experience in a healthcare environment as a user of the Epic EHR system

+ Demonstrated understanding of hospital, ambulatory, and post-acute care operations, interdepartmental processes, and interdisciplinary interactions and workflows in the healthcare setting

+ Quality Assurance experience through SDLC or project

+ Customer and clinical staff consulting experience

+ Experience eliciting customer requirements to respond to customer needs

+ Demonstrated strong business acumen, showing understanding of customers, applications, and project team skill level

+ Demonstrated ability to resolve conflict and ambiguity

+ Demonstrated adult education/training skills with a variety of audiences and computer skill levels

+ Excellent oral and written communication skills, including presentation, documentation, and analytical writing skills

+ Strong project management, change management, and team building skills

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team (https://www.uwmedicine.org/jobs) . Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum:

$96,180.00 annual

Pay Range Maximum:

$115,008.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) .

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.