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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility ([email protected]?subject=Accommodation%20request)

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Regular or Temporary:

Regular

**Language Fluency:** English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Guide teams and process owners through the development of process maps and procedure updates. Typically works on projects or process improvement initiatives that are small to moderate in scope, risk and/or organizational span. Receives general direction and support from the reporting manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Work with Subject Matter Experts and Stakeholders to model the sequenced set of activities needed for the scoped process according to business rules and required practices.

2. Engage and collaborate with Subject Matter Experts to update or develop new procedure related to change initiatives.

3. Identify risks/impacts/opportunities during process mapping development.

4. Completes integrated process analysis.

5. Consults with leaders to understand, influence, adapt design and create alternatives for consideration.

6. Follows up with first line Risk partners to get Risk and Controls documented within approved process map

7. Ensures approved process map is published and linked appropriately to corresponding procedure.

8. Partner with impacted groups to build consensus, prioritize requests and resolve issues.

9. Ensure that all processes are designed to establish compliance to address concerns of all federal and state regulations.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. A minimum of five years in a combination of professional services and financial services industry or other equivalent experience.

2. Ability to facilitate effectively in either a face-to-face or virtual environment.

3. Experience supporting high demand environments, balancing multiple deadlines and helping partners drive to meet deadlines.

4. Effective relationship builder that can quickly gain trust and credibility with external teammates.

5. Strong analytical skills with high attention to detail and accuracy.

6. Familiarization with Visio or other process mapping/modeling software.

7. Familiarization in business and process improvement initiatives and programs.

8. Exceptional communication skills, both written and verbal.

9. Conceptual ability to analyze problems and devise solutions.

10. Ability and willingness to learn and adapt as the needs of the job change.

Preferred Qualifications:

1. Project Management Professional (PMP) Certification and/or Six-Sigma Certification.

**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._

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