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Job Title: DispatcherJob Description

We are seeking a dedicated Dispatcher to join our HVAC team. In this role, you will assist with calls from both commercial and household clients, ensuring smooth operations and communication. You will handle tracking orders, providing project updates, and routing consumer calls to technicians. Additionally, you will support the order entry team during slower periods.

Responsibilities

+ Assist the HVAC team with inbound and outbound calls.

+ Handle commercial calls related to tracking orders and providing project updates.

+ Route consumer calls to technicians for issue resolution.

+ Support the order entry team when call volume is low.

+ Coordinate with drivers to ensure they have their schedules and commitments aligned.

Essential Skills

+ Proficient in dispatch operations.

+ Strong data entry skills.

+ Excellent customer service abilities.

Additional Skills & Qualifications

+ Experience in roles such as bartenders or servers is beneficial.

+ Stable work history without frequent job changes.

Work Environment

The position is fully on-site from Monday to Friday, with an end time that can be either 5 or 6 PM depending on the week, as the schedule rotates among team members. The team comprises nine members in the office, with five dedicated to dispatching. The company prides itself on a strong family-oriented culture, hosting multiple events and fostering relationships with employees and their families. Opportunities for career advancement are available, as demonstrated by recent promotions from this role.

Job Type & Location

This is a Contract to Hire position based out of Brooklyn Park, MN.

Pay and Benefits

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Brooklyn Park,MN.

Application Deadline

This position is anticipated to close on Dec 26, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.