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  • VP, Customer Experience and Inside Sales

    Lineage Logistics (Novi, MI)



    Apply Now

    Provide strategic direction, sales and commercial oversite, and cross-functional support of all selling and account management activities within the assigned customer base or region. Develop and lead a team of Business Directors/Managers responsible for new customer pipeline opportunities and customer retention. Collaborate with the Network Optimization, Operations, Legal, Finance and Transportation functions.

    KEY DUTIES AND RESPONSIBILITIES

    + Design and implement a strategic business plan to drive sales organization initiatives

    + Achieve annual sales, revenue, EBITDA, and other growth goals and objectives

    + Provide leadership and direction to expand business relationships with current customers and close new business opportunities

    + Direct, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and effectiveness

    + Coordinate with appropriate functions to support market capacity reviews and customer service

    + Review territory assignments to ensure adequate account coverage

    + Develop value propositions to diversify and expand revenue

    + Participate in pricing and profitability analysis and identify strategies to ensure competitive market landscape

    + Create and oversee a high-growth strategy involving existing and new markets

    + Pursue new business opportunities and drive new and innovative business development

    + Influence the Network Optimization team relative to the deployment of capital to better serve customers through expansions, newbuilds, new markets and acquisition targets

    ADDITIONAL DUTIES AND RESPONSIBILITIES

    MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

    + Bachelor's degree in Business, Sales, Marketing, or related field; or equivalent training in Business or Sales Management

    + 10 years progressive senior level management and leadership experience in a warehouse and sales management environment

    + 10 years advanced sales and business development experience

    + Broad business development background to include competency in negotiations, new business wins and market expansion

    + Knowledge of temperature-controlled warehouse and logistics industry

    + Proficient computer skills including Microsoft Office Suite

    + Excellent interpersonal and communication skills with the ability to interact with all levels of the organization

    + Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning

    + Respectable industry leader with strong market credibility gained through integrity when interacting with key stakeholders

    + Demonstrated proficiency in development and implementation of strategy / annual plans (budget, operational performance, SOPs, workshops, etc.)

    + Excellent analytical and problem-solving skills, including the ability to deal with ambiguity

    + Ability to travel up to 50%

     

    Why Lineage?

     

    This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

     

    Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

     

    Benefits

     

    Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

     

    More vacancies in the Netherlands (https://nl.indeed.com/cmp/Lineage-055976f9?from=mobviewjob&tk=1hs858ajlmnao847&fromjk=e757d669ba21113f&attributionid=mobvjcmp)

     

    Not sure which role is right for you? Let us do the work! Share your contact information and a resume or CV. A member of our recruiting team will reach out to you to explore roles we think could be a good match.

     

    At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world.

     

    Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.

     

    Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

     

    If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (https://www.lineagelogistics.com/contact-us)

     

    At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain.

     

    Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

     

    As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.

     


    Apply Now



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