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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**

+ **Continuous professional growth and leadership opportunities.**

+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**

+ **World-class facilities and the technology you need to thrive – in our offices or yours.**

Job Summary

The ITAM Consultant will act as a knowledgeable resource on various technology products and solutions, promoting adoption through webinars, blogs, events, and direct client interactions. This role involves collaborating with sales teams to align solutions with customer needs, advocating for technology solutions, engaging with clients to recommend appropriate technologies, and conducting presentations and demonstrations. The consultant will provide ongoing support, stay updated on technology trends, offer training to the team, and assist in acquiring and retaining clients through strong relationship-building.

Role Description

+ Act as a knowledgeable resource on a variety of technology products and solutions.

+ Promote technology adoption through webinars, blogs, events, and direct client interactions.

+ Collaborate with sales teams to align technology solutions with customer needs.

+ Advocate for technology solutions to internal teams and clients.

+ Engage with clients to understand their objectives and recommend appropriate technologies.

+ Conduct presentations and demonstrations for diverse audiences.

+ Provide ongoing support and guidance to ensure successful technology implementation.

+ Stay updated on the latest technology trends to offer informed advice.

+ Offer training to support the team's understanding of technology solutions.

+ Assist in acquiring new clients and nurturing existing relationships for better retention.

Behaviors and Competencies

+ Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

+ Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.

+ Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.

+ Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.

+ Interpersonal Skills: Can communicate effectively, build relationships, resolve conflicts, and influence others in significant situations.

+ Willingness to Learn: Can regularly integrate new skills and knowledge into daily work and is open to feedback and making changes accordingly.

+ Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.

+ Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

+ Analytical Thinking: Can synthesize complex data, identify patterns, draw insights, and present findings clearly and understandably.

+ Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.

Skill Level Requirements

+ Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Intermediate

+ Comprehensive understanding of the IT lifecycle to ensure efficient management and optimization of resources. - Intermediate

+ The ability to understand customer needs, provide tailored solutions, and build strong, long-term customer relationships through a consultative approach. - Intermediate

+ Demonstrated deep technical knowledge and proficiency in multiple technology areas to provide expert guidance and solutions. - Intermediate

+ Knowledge in managing and optimizing Microsoft volume licensing agreements and operations to ensure compliance, cost-effectiveness, and alignment with organizational needs. - Intermediate

Other Requirements

+ Completed Bachelor’s Degree in Computer Science, Information Technology, Business, or a related field, or relevant work experience required

+ 3-5 years of experience with Microsoft products, such as Azure, Office 365, and Dynamics 365

+ Advanced certification such as the following required:

+ Microsoft Certified: Azure Fundamentals (AZ-900)

+ Microsoft 365 Certified: Fundamentals (MS-900)

+ Advanced certification such as the following preferred:

+ Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

+ Microsoft Certified: Azure Data Fundamentals (DP-900)

The estimated annual pay range for this position is $70,000 - $120,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status