"Alerted.org

Position Title: Director of IT

Department: IT

Reports To: General Manager

Classification: Full-time, Exempt

Compensation: Salary Range: $130,00 to $140,000 Annual based on experience

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Job Summary

+ The IT Director is responsible for managing and maintaining the Toyota Arena, ONT Field and Ontario Convention’s Information Technology environments to assure system integrity and availability. Under the supervision of the General Manager(s), supervise, direct, plan, schedule and monitor all computer and phone programs for the venues. Supervises, directs, plans, schedules and monitors all special projects related to facility computing, POS systems, digital signage, scoreboard, ribbon board, cellular, phone systems, etc. Defines and maintains IT and cybersecurity policies, procedures, and standards to ensure compliance with relevant legal and regulatory requirements.

Essential Functions

+ Oversee Toyota Arena, ONTField and Ontario Convention Center’s technologies and services, including user-related incidents and requests in a Windows and Macintosh environment.

+ Supporting network, internet, and telephony systems by providing network, wireless access and telephony needs as requested by business stakeholders.

+ Manage and deliver tech services for events held at Toyota Arena, ONTField and Ontario Convention Center in addition to onsite support. Work directly with venue tenants or affiliates on initiatives to establish new/emerging technology components.

+ Manage and develop standard operating procedures for venues to help manage and support its technology systems. Work directly with the Legends Global IT group to ensure policies and procedures are being followed in addition to best practices.

+ Manage and schedule full-time, part-time, event support staff and third-party vendors that are needed to support venues’ business and events.

+ Employee onboarding, offboarding and changes, direction from HR and hiring manager, set up equipment, software, etc. for new users, collect equipment, shut off access for exiting, work with hiring managers to provide any IT support new employee needs.

+ Oversee related contracted maintenance agreements. Develop bid specifications, renewal agreements, and manage all other related items to ensure that acceptable and quality performance levels are achieved.

+ Manage physical access needs, repair requests, service modifications and improvements.

+ Develop and execute strategic initiatives focused on venue technology and moving the business forward. Develop and execute plans that focus on operations excellence to increase overall efficiency.

+ Keep inventory of technologies systems for Life Cycle Management and budgeting purposes. Contribute to venue budgeting by capturing capex costs for technology investments.

+ Lead the response to cybersecurity incidents, including detection, containment, eradication, and recovery, while developing and maintaining incident response plans.

+ Manage relationships with third-party vendors and service providers to ensure the effectiveness of technology and security solutions; negotiate contracts.

Required Qualifications

+ A minimum education level of: BS in IT or Computer Science preferred.

+ A minimum of 5+ years of experience in IT or Computer Engineering

+ SME for Microsoft O365 Administration

+ A minimum of 5 years of experience IT Support experience

+ CCNA networking experience

+ GRC auditing and readiness experience

+ Experience with networking, telephony, troubleshooting, project management, and technical support

+ Direct experience in staff and 3rd party vendor daily management

+ Ability to learn and solve problems

+ Interpersonal skills and ability to work in a team environment

+ Strong verbal and written communication skills

Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Work Environment:

+ Long hours during events

+ Variable Schedule -- Days, Weekends, Nights, Holidays

+ Most of the Time moderate noise levels associated with office seating

+ Occasional loud noise level when working a concert or louder events.

Physical and Environmental Requirements:

Tasks are performed with moderate supervision.Walking & standing occurs 95% of the time (4-8 hours per shift). pushing and pulling doors open, lifting, stooping, bending and lifting 25 lbs.This position may require work inside or outside of the building, as needed by events.Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass background.Employee should use precautions & follow safety guidelines.

Recruiter- Wendy Canahui

Toyota Arena

4000 E Ontario Center Pkwy Ontario, CA. 91764

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note　The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.　Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909)937-3013 for further assistance.