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Join our dynamic and high-energy team as an Auto Lending Business Analyst at Chase. Leverage your exceptional knowledge and understanding of home lending products to serve as the primary point of contact for your customers throughout the life of the loan. Our Auto Lending team will support you with their demonstrated expertise in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. This role offers a unique opportunity to grow your career and make a significant impact on our business.

As an Auto Origination Business Associate II within our team, you will have the opportunity to analyze and resolve project-related issues, work with various stakeholders to elicit business requirements, and contribute to high-profile and time-sensitive initiatives. You will engage in data analysis, process enhancements, and collaborate with brand partners to assess system capabilities, all while maintaining a positive attitude and high level of performance.

Job responsibilities:

+ Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions

+ Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls

+ Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering

+ Conduct end-to-end testing as needed for projects/enhancements

+ Collaborate with brand partners to assess system capabilities for new programs

+ Research funding issues related to ACH Dealer Payouts and Ledger Balancing

+ Manage all entries in ALA and Ledger Balancing.

+ Guide, develop, and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls

+ Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables

+ Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners

+ Work with minimal direction/independently, keeping management informed of progress and escalating issues

Required qualifications, capabilities, and skills:

+ 3-5 years business analysis experience

+ Excellent communication and presentations skills across various stakeholders and senior management

+ Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint

+ Excellent analytical and logical thinking to understand and analyze complex business processes

+ Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans