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Office Assistant 2 (Keyboarding)- School of Business and Management- NY HELPS

Salary

$42,641.00 Annually

Location

SUNY Brockport

Job Type

Classified Full-Time

Job Number

2500252

Division

School of Business and Management

Opening Date

12/18/2025

Closing Date

1/2/2026 11:59 PM Eastern

Bargaining Unit

02 CSEA Administrative Services

+ Description

+ Benefits

+ Questions

Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University’s curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.

Located only a few miles from Lake Ontario in a quaint “Village on the Erie Canal,” SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo — the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport! (https://www2.brockport.edu/about/strategic-plan/)

SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.

SUMMARY

This is a customer-facing position in the AACSB-accredited School of Business & Management, Center for Student Success. The Office Assistant 2 plays a critical role in our ability to serve students and other stakeholders that interact with our office and department. This includes current students, prospective students and their parents, external visitors, employers, alums, faculty, other staff, etc. The assistant will greet visitors and students and respond to standard inquiries regarding our programs and operations, referring to appropriate staff as needed. This includes in-person visits, phone calls, voicemail and email messages. Additionally, the position supports the Director of the Center for Student Success and the Chair of the Department of Public Administration, managing many of the administrative functions that enable the two units to run efficiently. Beyond basic office support and highly effective customer service skills, this role requires programmatic and curricular knowledge, accessing and running data in campus systems, budget keeping, and event planning.

JOB FUNCTIONS

Essential Functions:

+ Greets visitors and students, responding to standard inquiries and referring technical questions to appropriate staff. This includes in-person, phone calls, voicemail and email messages through individual and school addresses

+ Supports Center Director with accounting recruiting initiatives and other stakeholder engagement events. This includes coordinating logistics for events, arranging site visits, handling parking, catering, managing guest lists, etc.

+ Assists in organizing and setting up the School of Business Honors & Awards Ceremony, orientations, open houses, and networking events involving faculty, prospective and current students, alumni, advisory board members, and guests

+ Independently updates undergraduate four year plans whenever there is a curricular change and modify other promotional materials as needed

+ Assists with targeted Job & Internship E-Alerts to SOBAM students sent through Slate. This includes helping the Director pull together relevant opportunities, formatting in our previously designed template, and sending through Slate on behalf of our school

+ Adds faculty advisor assignments for undergraduate students in Slate. Run lists of students needing advisors several times a year and collaborate with advisement coordinator on individual assignments

+ Assigns faculty advisors and send welcome emails to PAD deposited students

+ Facilitates review, and processes course requests for transfer students and send appropriate communication to students regarding decisions

+ Assists with course overrides and registration at instruction of professional staff or faculty member

+ Schedules meetings and appointments as needed in Outlook and maintain computer lab schedule and conference room scheduling as needed. Schedules meetings with diverse internal groups; take minutes as needed

+ Orders supplies & equipment and maintain department accounts and budgets

+ Arranges travel for staff and faculty, including cost estimates, logistics, confirming funding sources, etc. Assists with travel reimbursements

REQUIREMENTS

Minimum Qualifications:

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):

One year of clerical experience.

COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):

Candidates must have permanent appointment in an Office Assistant 2 NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 2 Full-Time, Brockport location.

Preferred Qualifications:

+ Experience in a customer-facing position with proven communication skills

ADDITIONAL INFORMATION

Work Schedule:

37.5 hours/week: Monday - Friday 8:00am - 4:00pm

Benefits:

Benefits eligible. Find out more about benefits at Careers@Brockport (https://www.brockport.edu/support/human\_resources/careers.html) .

Application Instructions:

This position is not eligible for visa sponsorship.

Respond to the canvass letter (if applicable). Submit your application, cover letter, resume, and contact information for three professional references via our Employment Opportunities website at jobs.hr.brockport.edu by January 2, 2026.

Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation. Please familiarize yourself with the rules and regulations when applying for this position.

Background Investigation Statement: All applicants are subject to a pre-employment background check.

Pre-Employment Drug Testing: Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.

Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer: SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual’s race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.

Diversity Statement: SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.

Reasonable Accommodations: SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at [email protected]. Determinations or requests for reasonable accommodation will be made on a case-by-case basis.

SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.

This position is eligible for benefits as a Civil Service Employee Association (CSEA) represented employee. SUNY Brockport provides comprehensive employee benefit programs designed to help keep our faculty, staff, and their families healthy, safe, happy, and productive. Find more information about benefit specifics in the information and links below.

Medical

SUNY Brockport is committed to providing affordable, comprehensive health plan options for faculty, and staff. Medical coverage is effective for new employees 28 days after their start date. For more information, and premium costs, please go to our NYS Health Insurance Program (NYSHIP) Rates (https://www.brockport.edu/support/human-resources/benefits/insurance-premium/) page. For premiums relevant to this position, please go to the sections labeled "CSEA."

Dental and Vision

Dental and Vision coverage is provided for employees and their eligible dependents by their union at no additional cost to the employee. For more information, please visit the CSEA Employee Benefit Trust Fund (https://www.cseaebf.com/) page.

Retirement

+ NYS Employees' Retirement System (ERS) - Defined benefit plan; benefits are based on best Final Average Salary and years of service.

Membership for full-time permanent employees is mandatory. Membership for employees who are temporary or part-time is optional. Appointees with an existing membership are required to continue it (or elect a new option).

For more information, please go to the Retirement Systems section of the Benefits at a Glance (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/CSEA-Benefits-at-a-Glance.pdf) .

Additional Benefits

SUNY Brockport offers additional benefits to employees, including but not limited to, Flexible Spending accounts, Work-life Services, Employee Assistance Program, discounts on services, and much more. For more information on these great additional benefits, please go to our Fringe/Additional Benefits (https://www.brockport.edu/support/human-resources/benefits/fringe/) page or view the Benefits at a Glance (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/CSEA-Benefits-at-a-Glance.pdf) .

For additional information on any of these benefits and more, view the Benefits at a Glance (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/CSEA-Benefits-at-a-Glance.pdf) for employees represented by CSEA.

01

Are you authorized to work in the United States without requiring visa sponsorship now or in the future?

+ I have unrestricted work authorization in the U.S. and would not require sponsorship now or in the future

+ I have work authorization now, but would need sponsorship in the future

+ I would require sponsorship for a work visa

02

Are you 18 years or older?

+ Yes

+ No

Required Question

Employer

SUNY Brockport (NY)

Address

350 New Campus Drive Brockport, New York, 14420

Phone

(585) 395-2126

Website

brockport.edu