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COMMUNITY SERVICE INSPECTOR

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COMMUNITY SERVICE INSPECTOR

Salary

$1,781.70 - $1,836.80 Biweekly

Location

Houston, Texas

Job Type

Full Time

Job Number

37771

Department

Houston Public Works

Opening Date

12/12/2025

Closing Date

12/25/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: All Persons Interested

Service Line/Section: Transportation & Drainage Operations/Storm Water Maintenance

Reporting Location: 5500 McCarty

Workdays & Hours: Various*

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Performs inspections, identifies problem areas, and recommends solutions. Meets with general public, civic groups, contractors, technical professionals and businesses to respond to inquiries and resolve problems. Performs record keeping activities to maintain filing systems, reports, and documentation. Researches and evaluates plans, specifications, codes and property information. Participates in and attends various meetings with civic associations, businesses, and other groups. Prepares and submits various technical reports. Arrange transportation to and from work sites.

WORKING CONDITIONS

The position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis.

This is a Houston Public Works Emergency Management position at the Tier I Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade.

EXPERIENCE REQUIREMENTS

One year of experience related to customer service or an area of inspection to be performed is required.

Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.

MINIMUM LICENSE REQUIREMENTS

Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving. (AP 2-2).

PREFERENCES

Preference will be given to individuals with working knowledge of asset management, work order system software/programs, GIS and have basic computer skills. Previous infrastructure is also desired with a focus on Operation and Maintenance.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary

for competent discharge of the duties involved in the position applied for, such persons are among the most qualified

candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None

However, the Department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade - 16

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.

Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6015. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

If you need special services or accommodations, call 832-393-6015. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Please select the scenario below that describes your level of education.

+ Less than High School Diploma/ GED

+ High School Diploma/ GED

+ High School Diploma/ GED with 18 months of specialized education or training

+ Associate's Degree or higher

02

How many years of verifiable experience do you have in customer service or an area of inspection?

+ None

+ Less than 1 year

+ 1 year but less than 2 years

+ 2 years but less than 3 years

+ 3 years or more

03

Do you have a valid/current driver's license?

+ Yes

+ No

+ My license is presently restricted, suspended or revoked.

04

Are you a current City of Houston - Houston Public Works employee?

+ Yes

+ No

05

How many years of experience do you have with Work Order Systems and/or Asset Data Management?

+ None

+ 6 months - 1 year

+ 2 - 4 years

+ 5 years or more

06

Which of the following do you have working knowledge and experience? (Check all the apply)

+ Maintaining computerize work order systems

+ Providing documents and reports pertaining to service requests and/or work orders

+ None of the above

07

Give an example of your past experience with Work Order Systems and/or Asset Data Management. If no experience, write "N/A" in the space below. (Please do not put "see resume")

08

Please select the following software application you have experience using. (Check all that apply)

+ Microsoft Word

+ Microsoft Excel

+ Microsoft Outlook

+ IMS/Work Order System or similar

+ None of the above

09

How many years of experience do you have processing service requests and/or work orders using mobile devices (phone, iPad, tablet)?

+ No experience

+ Less than 1 year

+ 1 - 3 years

+ 3 years or more

10

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

Required Question