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IT ASSOCIATE- INFRASTRUCTURE (PUBLIC SAFETY COMMUNICATIONS)

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IT ASSOCIATE- INFRASTRUCTURE (PUBLIC SAFETY COMMUNICATIONS)

Salary

$23.10 - $28.08 Hourly

Location

2318 Greens Road

Job Type

Full Time

Job Number

37809

Department

Houston Information Technology Services

Division

HITS - PUBLIC SAFETY COMMS

Opening Date

12/17/2025

Closing Date

12/31/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: IT ASSOCIATE-INFRASTRUCTURE (PUBLIC SAFETY COMMUNICATIONS)

Posting Number: 37809

Department: Houston Information Technology Services

Division: PUBLIC SAFETY COMMUNICATIONS

Reporting Location: 2318 GREENS ROAD, Houston, TX 77032

Workdays & Hours: MONDAY – FRIDAY 7:00 AM – 4:00 PM* *Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

Under direct supervision/leadership, responsible for moderately skilled technical work in the installation, operation, maintenance, and repair of a Motorola P25 radio communications network, subscriber radio devices, dispatch consoles, and fire station alerting equipment. Provides rotating on-call service work; program voice and data radio communications equipment; work with vendors on the maintenance and repair of all radio users; repair and maintain Fire Alerting System (FSA); perform preventive maintenance at all radio tower sites, dispatch centers, and FSA fire station equipment. Performs other duties as assigned.

WORKING CONDITIONS

This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment. The position routinely requires lifting of moderately heavy items, such as servers or routers (up to 40 pounds) and/or stooping, bending, very long periods of walking on rough surfaces on a routine basis. There may be sources of discomfort, i.e., outdoor installations, hot/cold temperatures, and humid/wet conditions. Hands-on environment. Have rotating on-call responsibilities.

MINIMUM REQUIREMENTS

EDUCATION

Requires an Associate's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.

System-specific technical certifications may be considered a substitution for Associate’s degree.

EXPERIENCE

Entry level position; does not require work experience.

LICENSE

A valid Texas Driver License and compliance with the City of Houston’s policy on driving (AP 2-2).

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

Preferences will be given to applicants with working knowledge of:

Public Safety Communications radio operations utilizing a Motorola P25 trunked radio system.

Knowledge of FCC Rules & Regulations and radio programming.

Effective verbal and written communication skills, computer/PC operation skills.

Ability to accurately troubleshoot equipment malfunctions and make rapid and sound decisions and notifications of appropriate staff.

Ability to operate technical and computer test equipment.

Microsoft Server/vSphere Certifications.

Proficient at radio installations and repair of antennas, antenna lines, DC power.

Preferences will also be given to individuals who prove completion of technical training courses in modern electronic technology. Experienced with voltmeter, watt meter, or service monitor.

Certified Electronics Technician (C.E.T.) & General Communications Technician Certifications are highly desired.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

Department may administer skills assessment test.

SAFETY IMPACT POSITION – Yes

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 17

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources

Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

To view your detailed application status, please log-in to your online profile by visiting: http ://agency.governmentjobs.com/houston/default.cfm or call (832) 393-0450.

If you need special services or accommodations, call (832) 393-0450. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

02

Which best describes your education?

+ High School Diploma/GED

+ Associate Degree

+ Bachelor's Degree or Beyond

+ None of the Above

03

Which best describes your experience supporting Public Safety Communications Radio Operations?

+ 1 year of experience

+ 2 years of experience

+ 3 years of experience

+ 4 years of experience

+ 5 or more years of experience

+ I have no experience supporting Public Safety Communications Radio Operations

04

Identify the areas below in which you have experience and / or knowledge: (Check all that apply)

+ Public Safety Radio Communication

+ Motorola P25 Trunked Radio System

+ Troubleshooting Radio Equipment

+ Watt Meter

+ Volt Meter

+ Spectrum Analyzer

+ None of the Above

05

Please select which certification you have that are currently valid. (Check all that apply)

+ Certified Electronics Technician (C.E.T.)

+ Certified General Communications Technician

+ FCC Commercial Radio Operators License

+ Microsoft Server vSphere Certifications

+ None of the Above

06

Please select the following certifications that are currently valid (Check all that apply)

+ Certified Bi-Directional Amplification System Technician

+ Certified Mobile Communications and Electronics Installer

+ Certified RF Interference Mitigation

+ Certified Wireless Communications Technician

+ Certified Network Computer Technician

+ Certified Network Systems Technician

+ Certified Wireless Network Technician

+ Certificate of Training Completion from Motorola on P25 Astro Systems

+ CompTIA A+

+ CompTIA Network+ Certification

+ Other

+ None of the Above

07

Do you have a valid Texas Driver's License or the ability to obtain one within 30 days of your employment?

+ Yes

+ No

08

Are you a current City employee?

+ Yes

+ No

09

If your certification isn't listed above, please provide a list of all that you currently hold and their validity date(s). (See Resume will delay review of your application)

Required Question