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Quality Specialist IV
- AECOM (Cleveland, OH)
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Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
**AECOM** is seeking a **Quality Control Specialist IV** (Inspector / Quality Assurance Manager or Construction Manager).
QUALITY CONTROL SPECIALIST IV (INSPECTOR / QUALITY ASSURANCE MANAGER (I/QAM)) Project GSA LPOE PH LPOE LANE-EXP 60700376 (47PL0123F0007)** **Lead Inspector / Quality Assurance Manager
**Location:** CLEVELAND, OHIO
**Start Date:** _October 1, 2026 – May 31, 2027 (duration to be confirmed)._
**Overview Summary** AECOM is seeking a highly qualified resilient qualified Quality Control Specialist to provide embedded lead On-Site Inspection support and Quality Assurance for a Federal Building Fire Alarm modernization construction project. The _position is fulltime embedded on-site field construction support role serving as Quality Control Specialist with position defined by Client as “Inspector / Quality Assurance Manager”._
**Position Summary** QCS IV / I/QAM supporting the General Services Administration (GSA) “Owner” and Agency “Tenant”. Duties involve managing the Owner’s interests (not the construction team) on a singular high profile complex multi-year construction project as the Field Owner’s Representative, in an embedded full-time position at the project site to achieve specified objectives. Involves engaging as an integral part of the project delivery team providing daily observation, assessment, and reporting of site activity. This requires implementing a robust Quality Assurance plan for monitoring and assessing the Design Build Contractor’s Quality Control Plan, work planning, staff management, execution of work, reviewing and validating contractor’s self-performed or contracted out inspections and providing certification of work in place, and confirming compliance with DB Team’s Contract including SOW, applicable codes and agency (GSA) guidelines and other duties as assigned supporting the project completion and FA Class-A Acceptance.
* Reports directly to the AECOM Project Manager and the West Region GSA Business Development Leader.
* Perform on-site observation and inspection services for field construction activities. Assists in the management of all scope, schedule, budget, quality, safety, and change.
* Serves as primary point of contact in the field – reports to, collaborates with, and communicates per the project communication plan with the Owner’s project team (CO, PM, COR, Ppty Mgr, O&M, key stakeholders, etc); and professionally interfaces with the project design and constructor teams (DB), provides proactive project assessment and support, and monitors team engagement, and client satisfaction.
* Assists the AECOM Team with constructability reviews, submittal processing, leading quality assurance and tracking project status and quality compliance, providing ongoing observations, and assisting with the certification of work in place as part of processing invoices, reviews site progress, protection of onsite stored materials, conditions affecting quality of installed work, overall utilization and impacts, supports other field and project support members (NICET / Fire Protection Engineer, Cx Authority, Estimators, Schedulers, and Consultants) providing daily reports and timely feedback to the AECOM PM.
* Provide feedback on all on-site activities and escalating issues to AECOM PM and GSA CO, PM/COR.
* Oversight extends to all aspects of the vertical construction including integration with the existing tenant TI and building infrastructure including verifying conformance to SOW, Contract, approved Design Documents, Codes, Standards, GSA CBS (Core Building Standards), and overlay agency requirements.
* Technically oversees quality projects, coordinating the efforts of technical support staff in the performance of assigned project. This position independent of and DOES NOT supervise, manage, or direct the Design Build Constructor Team or their Subs / Trade Partners.
* Provides leadership for quality assurance and quality control support on assigned program(s) and/or areas to ensure that the project is designed, procured and installed in accordance with customer and company quality requirements.
* Develops and applies advanced quality assurance/control theories, as well as research techniques in the investigation and solution of complex and advanced technical problems on the forefront of new technologies.
* Evaluates Design Build Contractor capabilities to provide required products or services.
* Adjusts and compensates for implementing quality assurance and achieving optimal results in fully occupied, active, and secure project site.
* Non-managerial responsibilities include mentoring, coordination, field oversight, and direction of AECOM and consultant staff assigned to the same project(s) to ensure continuous improvement, and quality completion of assigned and delegated tasks and responsibilities and client satisfaction
Qualifications
Qualifications** **MINIMUM REQUIREMENTS
+ Bachelor’s Degree plus six (6) years of related experience or demonstrated equivalency and / or education providing QA/QC management and on-site inspection on construction projects.
PREFERRED QUALIFICATIONS
+ Bachelor’s Degree in a construction related field specifically: Construction Management, Construction Engineering, Engineering, or Architecture.
+ Professional Engineering Certification, License or Architectural Registration, CMAA or PMP or CCM Certification.
+ Seven (7)+ years of experience leading the QA/QC and on-site inspection for construction projects, leading the on-site inspection for construction projects with major infrastructure and vertical construction replacement and modernization including Fire Alarm System projects.
+ Prior experience in the support and management of successfully completed design-build construction, including phased complex construction, or demonstrated equivalency.
+ Prior experience working on GSA and/or other federal agency or government construction projects including Federal projects at operational, complex, secure facilities such as US Courts, Airports, Prisons, State or Municipal sites, or demonstrated equivalency.
+ Professional demeanor, attentive and accommodating customer service skills, clear and detailed oral and written communication skills, collaborative team building skills, lead by example, proactive problem solver, capable of adjusting, seeks de-escalation. Self-directed
Additional Information
Additional information
+ Due to the nature of this work assignment, United States Citizenship is required for US work authorization (\*).
+ Applicants must be able to successfully pass Tier 1 Federal Adjudication for an HSPD-12 Security Credential (background screening and fingerprinting and security adjudication will be required).
+ AECOM background screening and fingerprinting will be required.
+ This position does not include sponsorship for United States work authorization, sponsorship is not permitted or available.
+ Position is salaried (exempt).
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10142746
**Business Line:** PPM
**Business Group:** DCS
**Strategic Business Unit:** West
**Career Area:** Quality
**Work Location Model:** On-Site
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