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Part-Time Case Aide

Binghamton, NY (http://maps.google.com/maps?q=61+Susquehanna+St+Binghamton+NY+USA+13901-3705)

Description

Do you want to make a difference in your community? Do you enjoy helping others navigate challenges and work toward stability and independence?

As a Case Aide, you will play a vital role within our Housing Department, supporting residents as they work toward personal goals and long-term success. This position provides direct support to the Case Manager by helping ensure resident needs are identified, documented, and addressed in a timely and respectful manner.

The Case Aide serves as a key point of support for residents, assisting with documentation, coordination of services, goal planning, and follow-up, while maintaining strict confidentiality and professionalism.

Key Responsibilities

The Case Aide duties include, but are not limited to:

+ Ensure resident documentation—including discharge summaries, mental health evaluations, and medication records—is accurate, complete, and properly filed in resident folders

+ Assist residents in developing individualized Goal Plans and participate in follow-up meetings to track progress

+ Support coordination of services and resources needed by residents, in collaboration with the Case Manager and community partners

+ Maintain confidentiality and appropriately manage sensitive and protected information at all times

+ Assist with data collection and documentation for monthly and quarterly reports as requested by the Case Manager

+ Provide general support to residents in a respectful, trauma-informed, and strengths-based manner

+ Communicate effectively with residents, staff, and supervisors to support continuity of care

Schedule

Tuesday, Wednesday, Thursday, Friday (20 Hours)

5:00 PM – 10:00 PM

Salary

$19.00 per hour

Benefits

+ Free YMCA membership

+ Paid sick time

+ My Better Benefits Employee Assistance Program

+ Employee Assistance Program (EAP)

Requirements

+ Associate’s degree in Human Services, Social Work, or a related field preferred

+ Must be at least 18 years of age

+ Excellent verbal and written communication skills

+ Knowledge of mental health and substance use disorders preferred

+ Ability to maintain confidentiality and demonstrate professionalism at all times

+ Strong organizational skills and attention to detail

+ Dedication to helping others and supporting individuals through challenging life circumstances

+ General knowledge of Microsoft Office (Word, Excel, Outlook)

+ Experience collaborating with individuals with mental health diagnoses, physical health conditions, or substance use challenges preferred