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Branch Manager-24/7 Physical Security Services (KNOX88)

Knoxville, TN, United States of America

$45,000.00 - $50,000.00

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Overview

Security Engineers is a respected provider of contract security services, operating across multiple States. With our headquarters in Alabama and strategically located Branch Offices throughout our operational footprint, our company is currently experiencing an unprecedented expansion, opening exciting prospects for both the organization and our valued employees.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers Applicant Management & Hiring Policy: www.securityengineersinc.com/applicant-management-and-hiring-policy

Security Engineers offers competitive wages and benefits.

Security Engineers offers Paid Training at the State Minimum Wage.

To learn more about our company, please visit our website at www.securityengineersinc.com

Security Engineers, Inc. is an Equal Opportunity Employer

Job Skills / Requirements

Salary: $45,000-$50,0000

Base salary will escalate as growth at the branch level is achieved. There will be growth metrics provided that start with a commission/performance bonus plan and then transition to performance bonus only (with a higher base salary) once certain goals are achieved. We are looking to hire someone who is eager to be a proactive part of our growth strategy and partnering with sales team and Regional Manager.

Position Summary:

• The Branch Manager oversees daily operations of 24/7 security services, leading a diverse team to deliver high-quality solutions, drive efficiency, and ensure client satisfaction.

Key Responsibilities:

Leadership & Management:

• Independently lead and manage a team of security supervisors and officers.

• Foster a positive work environment, promote teamwork and professional development.

• Conduct regular performance evaluations with constructive coaching and feedback.

Operational Oversight:

• Ensure all security operations comply with company policies, contract requirements and client expectations.

• Make sure all employees have the proper security license at the time of hiring or complete their State Training Certification before working.

• Track expiration dates for all security officer licenses and renew 90 days prior to expiration.

• Report all new-hires and terminations to the State of TN.

• Maintain personnel records.

• Manage scheduling and staffing to ensure continuous 24/7 security coverage.

• Manage incident and emergency response to ensure swift resolution.

Client Relations:

• Build and maintain strong client relationships to meet security expectations.

• Conduct regular client meetings and site visits to assess service quality and address concerns.

• Prepare and present reports on operational performance and client satisfaction.

Financial Management:

• Oversee budget and cost control while maintaining service quality.

• Monitor financial performance and implement strategies to achieve financial goals.

• Oversee billing and invoices to ensure accuracy and timeliness.

Compliance & Risk Management:

• Ensure compliance with all regulatory requirements and company policies.

• Conduct risk assessments and implement strategies to mitigate potential security threats.

• Maintain accurate records and documentation for audits and inspections.

Qualifications:

• Minimum of 5 years of experience in security management or a related field.

• Bachelor’s degree in business administration, Security Management, or related field (preferred, not required).

• Experience in 24/7 security operations.

• Experience managing budgets and meeting financial performance goals.

• Certifications in security management (e.g., CPP, PSP) (preferred, not required).

Security Engineers, Inc. Tennessee Security Company License: 14026

Education Requirements (All)

High School Diploma or equivalent Bachelor’s in Risk Management, Business, HR, Law, or related field, preferred.

Certification Requirements (All)

State Issued Driver's License (Not Expired) Able to obtain any & all security certifications/licenses Tennessee Armed Security License, preferred

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability

This job reports to the Regional Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, School Hours, Weekends, Summers.

Relocation is not provided and travel is required frequently

Number of Openings for this position: 1

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