• Patient Services Coordinator

    AccentCare, Inc. (Poughkeepsie, NY)


    Overview

    Patient Service Coordinator/ Personal Care Services Location:

    Position: Job ID:

    Position Type: Full-Time

     

    Remote/Virtual Position: No

    No Coverage Area:

    Find Your Passion and Purpose as a Patient Service Coordinator in Personal Care Services

     

    Salary: $23.00 - 25.00

     

    Schedule: Monday - Friday; 9:00am - 5:00pm

     

    What You Need to Know

     

    Reimagine Your Career in Personal Care Services

     

    Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

     

    We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

     

    Be the Best Patient Service Coordinator You Can Be

    If you meet these qualifications, we would love to meet you:

    + Previous home health care or home care experience highly desirable

    + High School or GED required.

    + Bi-lingual Spanish/English speaking required

    + Staffing experience preferred

    Responsibilities:

    As a Patient Service Coordinator, you will:

    + Responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners.

    + Functions as primary support for daily EVV and payroll functions

    + Processes and communicates authorization and schedule changes to ensure coordination of service and client satisfaction

    + Coordinates utilization of Care Partner teams to ensure fill rate expectations met

    + Researches and resolves payroll and billing questions under direction from the Client Service Manager.

    + Functions as liaison for Field Supervisors in communicating with payer Case Management teams

    + Supports recruiting and onboarding needs of team

     

    Why AccentCare?