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Working Title:

Director of Advising Services - MnSCU Academic Supervisor 2

Institution:

Riverland Community College

Classification Title:

MnSCU Academic Supervisor 2

Bargaining Unit / Union:

216: Middle Management Association

City:

AustinRIVR - Albert Lea Campus, RIVR - Owatonna Campus

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$34.11 - $51.28

Job Description

**POSITION PURPOSE** (why position exists; how it helps accomplish mission of the department/division)

The Director of Advising Services provides supervision, leadership, expertise, and direction for all functions related to student advising, new student orientation (NSR), and advisee communication. This position will develop and implement advising services and advising models that consider college students’ academic, career, and developmental needs. Establish and maintain collaborative relationships to ensure excellence in service to advise students through all aspects of the student life cycle, from admission to graduation, working collaboratively with other student service departments, marketing, academic affairs, and administration to ensure seamless delivery of advising services to our students.

The Director of Advising Services position involves significant discretion and substantial involvement in the development, interpretation, and implementation of college policies and procedures that related to students in accordance with campus, Minnesota State, state, and federal policies. This position will have a direct impact on retention planning with design and research to implement best practices in student success. In addition, this position is an advocate for continuous quality improvement in all aspects of student advising and communication.

1. Supervising Advising Services Staff

This position leads, selects, supervises, directs, and evaluates personnel assigned to the department. The supervision includes, but is not limited to, hiring, coaching and developing, promoting, rewarding, assigning and reviewing work, directing work, approving transfers, disciplining, suspending, discharging, and adjusting grievances to ensure that staff are skilled and available as needed, knowledge of collective bargaining agreements and Minnesota State policies and procedures are implemented and appropriately enforced, and projects are staffed correctly to meet deadlines and stay within budget. Approves position descriptions, conduct new employee orientations, and train employees in the performance of their job duties and determines the direct work priorities and assigned work schedules to meet departmental objectives. In addition, this position will develop and manage a department budget and assist with managing the grant(s) that may support department operations.

2. Provide leadership for student advising services

Leads and designs the implementation of innovative strategies that ensure student success. Working collaboratively with the college faculty, college administration, Student Affairs, Academic Affairs, Marketing, Financial Aid, and Registration Services to establish performance measures. In addition, this position will coordinate and implement the process for new and transfer student registration (New Student Registration). Work collaboratively with Admissions and Registration to develop and implement communication tools (correspondence, internet, websites, and outreach) in order to direct advising-related communications and messages to prospective students, applicants, accepted students, and currently enrolled students. This position is responsible for developing and implementing comprehensive student communications and customer relations to achieve the goals of advising services and strategic initiatives. This will include managing and directing advising-related student communication from initial student contact up to and through graduation. Continually gather, monitor, review, analyze, and evaluate data, performance outcomes, policy, procedures, and practices to devise enhancements consistent with targets in the enrollment management strategic plan, retention plan, and other college strategic plans. Provide process information and results to college departments and programs to support their planning and improvement efforts.

3. Develop and implement an advisor training program and training schedule

Using resources from within the profession of college student advising and the best practices of peer institutions, develop and implement a regular schedule of training workshops. Training objectives are to be linked to department and staff performance outcomes and to the goals of enrollment, retention, and strategic plans. The program will be made available to all Student Affairs staff with a role in student advising, counselors, career program faculty, other faculty, and other staff within Student Affairs and the college.

4. Assist with enrollment management initiatives, events, and support graduation operations

Work collaboratively with the Student Affairs departments to assist with enrollment management-related events, activities, and community outreach activities. This may include personal contacts, college fairs, telemarketing, high school visits, information events, and community events support. Work with Registration Services to offer assistance in planning and execution of graduation operations.

Salary Range:

$34.11 - $49.39 / $71,222 - $103,126

Minimum Qualifications

• Minimum four (4) years of related work experience -OR- Bachelor’s degree plus three (3) years of related work experience -OR- an equivalent combination of education and experience, with a focus on college student advising. An associate degree could be substituted for 6 months of experience, a bachelor’s degree is 12 months, and a master’s degree is 18 months within any of the following disciplines: Education, Social Sciences, Psychology, Human Services, Business, or Organizational Management or a related field.

• Experience utilizing data and findings to inform and modify the current and/or future strategic goals and strategies.

• The ability to communicate orally is essential for all planning sessions, for making speeches and presentations, and for conducting telephone discussions. Excellent organizational and communication skills (written, oral, and electronic).

• Effective and proven knowledge and skills in developing, implementing, and evaluating successful communication strategies and services to a diverse population.

• The ability to build and maintain positive relationships between college personnel and external stakeholders. Experience in creating strategic partnerships.

• Effective and proven skills in process planning and project management, including evaluation and assessment.

• Experience in developing and managing budgets.

Preferred Qualification

• Master’s degree in counseling, Student Affairs Administration, Education, Social Sciences, Psychology, Human Services, Business, or Organizational Management, or a related field.

• Five (5) years of professional experience in student services in higher education, with a focus on college student advising.

• Thorough understanding of Minnesota State Board policies and procedures.

• Knowledge of and compliance with federal and state data privacy laws and college registration requirements.

• Ability to develop short and long-range strategic plans aligned with divisional and college strategic plans.

• Evidence of a strong and clear commitment to the value of admissions and outreach to underrepresented and underprepared students.

• Knowledge of continuous quality improvement methods.

• Bilingual/multilingual fluent in Spanish, Karen, Karenni, Somali, Pohnpeian, French, Nuer, Anuak, or other languages that reflect our student body, workforce, and communities.

• Demonstrated experience working with multicultural and underserved populations.

Other Requirements

A complete online application will include a letter of interest and a resume/curriculum vitae. Please note that the search committee will not review incomplete applications.

This position requires completing employment references and a driver’s license background check.

In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s Vehicle Use criteria and consent to a Motor Vehicle Records check.

Minnesota State is unable to sponsor Applicants for work visas. All Applicants must be legally authorized to work in the US.

If you would like to request an accommodation as part of the application process, please get in touch with Aimee Sue Larson at [email protected] ([email protected])

Work Shift (Hours / Days of work)

Monday - Friday / 8:00 am - 4:30 pm

Telework (Yes/No)

No

About

Riverland Community College is dedicated to fostering an environment where employees, students, and the region thrive. Guided by our vision, mission, and values, we provide excellent opportunities for every student to reach their academic and career goals. Our values focus on cultivating student growth through service, collaboration, innovation, and respect. We offer a supportive, innovative culture that values individual and team contributions and is committed to diversity and inclusion.

**Diversity and Inclusion:** We are dedicated to continually developing a workforce that mirrors the diversity of our students and communities. We recognize the value of diverse experiences and perspectives, which enhance our ability to serve the people of our region effectively.

**Hispanic-Serving Institution (HSI) Commitment:** Riverland is an emerging Hispanic-Serving Institution. We welcome candidates with an understanding of HSIs and the Latinx student experience, further enriching our inclusive community.

**Student-Centered Education:** With small class sizes, personalized instruction, and hands-on learning. Riverland offers student-centered education that empowers individuals to succeed. Our diverse range of credit and non-credit courses caters to various learning modalities.

**Program Offerings:** With campuses in Albert Lea, Austin, and Owatonna, Riverland offers associate degrees in more than 90 career paths, liberal arts and sciences, and customized training, providing comprehensive educational opportunities for all.

**Community and Quality of Life:** Located in southern Minnesota, our region offers excellent public and parochial education systems, diverse recreational activities for all seasons, and upscale communities that enrich personal and professional lives.

Join Riverland Community College, where dedication to employees, students, and the region drives excellence in education and service.

To learn more about Riverland or Minnesota State, visit www.riverland.edu or www.minnstate.edu .

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

02-26-2026

Position End Date:

Open Date:

12-24-2025

Close Date:

Posting Contact Name:

Mary Ellen Greeley Abdo

Posting Contact Email:

[email protected]