• Service Solutions Sales Manager

    Hyster-Yale Materials Handling (KY)


    Job Title

     

    Service Solutions Sales Manager

     

    Job Category

     

    Sales

    Job Description

    What starts with **YOU** , moves the world!

     

    Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Service Solutions Sales Manager.** The **F** **ield-based (remote)** position will be headquartered out of our **Greenville, NC** headquarters office.

    What you will do:

    + **Travel:** You will travel 75% of the time, engaging extensively with our Major Account customers.

    + **Drive Pipeline Growth:** Identify and pursue target accounts, maintaining a robust flow of qualified opportunities in the CRM and providing regular forecasts.

    + **Strategic Account Planning:** Develop and execute sales plans tailored to customer needs, collaborating with National Accounts and utilizing Salesforce for account development.

    + **Deliver Revenue and Value:** Implement sales strategies to meet annual operating plan goals, including conducting C-level discovery meetings to understand and address customer service program expectations.

    + **Conduct Site Surveys and Respond to RFPs:** Complete fleet application surveys to support RFP submissions and generate timely, comprehensive proposals with full pricing and recommendations.

    + **Ensure Customer Satisfaction and Competitive Solutions:** Communicate customer expectations clearly, design service solutions that meet profitability guidelines, and differentiate offerings by quality, scope, and pricing.

    Who you are:

    + **Strong Communicator:** You excel at articulating ideas clearly and confidently, adapting your message to each audience and fostering productive conversations.

    + **Relationship Builder:** You are skilled at nurturing trust and collaboration with customers, colleagues, and stakeholders to drive successful outcomes.

    + **Problem Solver:** You approach challenges proactively, demonstrating resourcefulness and creativity in developing effective solutions for customer needs.

    + **Results-Oriented:** You maintain focus on goals and follow through with determination, consistently delivering high-quality work in a fast-paced environment.

    + **Adaptable & Resilient:** You thrive in dynamic situations, quickly adjusting to change and maintaining professionalism under pressure.

    What you will need:

    + **Education** : Bachelor’s in Business; MBA a plus.

    + **Experience** : At least 7 years’ relevant business experience.

    Skills, Experience & Abilities

    + **Product Application and Industry Expertise:** Minimum 3 years of experience in industrial equipment or materials handling sectors, with a strong understanding of how products address customer needs and industry challenges.

    + **Fleet Management Proficiency:** Demonstrated knowledge of fleet management principles, including operating cost analysis, fleet optimization strategies, and data-driven decision-making. At least 3 years of direct experience in this area.

    + **Sales Acumen:** Proven success in solution-based selling, pipeline management, and negotiating complex service contracts, preferably within the industrial or B2B environment.

    + **Customer Engagement, Presentation, and Communication:** Exceptional ability to present solutions and value to stakeholders at all levels, including C-suite executives. Strong customer service orientation and persuasive communication skills are essential.

    + **Analytical and Problem-Solving Skills:** Ability to assess customer operations, identify improvement opportunities, and develop tailored solutions that drive measurable results.

    + **Technical Proficiency:** Advanced PC skills with expertise in Microsoft Word, Excel, PowerPoint, and CRM platforms (such as Salesforce) for reporting, forecasting, and proposal development.

    Who we are:

    Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

    What we offer:

    _Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. Full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k)._

    \#LI-TE1

    \#LI-HYBRID

    Job Type

     

    Permanent

     

    Time Type

     

    Full time

     

    Work Hours

     

    40

    Travel Required

    75%

     

    Primary Location

     

    HY US North Carolina (Remote)

     

    Address

     

    Home Office

     

    Zip Code

     

    27565

     

    Field-Based

     

    Yes

     

    Relocation Assistance Available

     

    No

     

    We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

     

    EOE/Minorities/Females/Veterans/Disabled