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Director of Quality Improvement and Patient Safety

Full Time, Days

Why work as a Director of Quality Improvement and Patient Safety at the Visiting Nurse and Hospice for Vermont and New Hampshire?

* You experience satisfying and challenging work that makes a difference, every day.

* You really get to know your patients and become an integral part of their care team.

* You are provided broad independence but are also part of a cohesive interdisciplinary team.

* You get to be an important part of the community where you live.

* You have a work/life balance that can match the flexibility you need.

Benefits include:

* Employee Referral Bonuses

* Clinical CEUs

* Online LinkedIn Learning

* Generous Paid Time Off

* Extensive health, dental, and lifestyle benefits that come with being part of the renowned Dartmouth Health system

Locations:

* White River Junction, VT – On-site

Visiting Nurse and Hospice for VT & NHcovers more than 70 towns delivering superior nursing, rehabilitation, hospice, and personal care services with proven effectiveness, integrity, and compassion. Our only goal is to help the people in our communities. When you join the Visiting Nurse and Hospice for VT & NH, you’ll become part of a dedicated team delivering outstanding home health and hospice services that enrich the lives of the people we serve.

TheDirector of Quality Improvement and Patient Safetyat the VNH as a senior leadership team member provides the leadership and oversight for the development, implementation and ongoing monitoring of quality improvement and risk management programs including performance improvement, patient safety, regulatory readiness, complaint management, infection prevention, and data analysis. Champions a culture of quality and patient safety through leadership, role modeling, and teaching in collaboration with the clinical leadership. Under the direction of the CEO, develops a systematic approach to identifying, measuring, prioritizing and monitoring quality management activities.

Serves as the Compliance Program Manager for the organization and acts as staff to the CEO and Board of Trustees’ Corporate Compliance Committee; works collaboratively with and at the direction of the Dartmouth Health Compliance Officer. Monitors and reports results of the compliance/ethics efforts of the organization to the DH/VNH Compliance Officer and senior management team on matters relating to compliance. The Program Manager, together with the Corporate Compliance Committee, is authorized to implement all necessary actions to ensure achievement of the objectives of an effective compliance program.

Demonstrates leadership in service to the VNH mission, values and both the VNH and Dartmouth Health strategic plans and works collaboratively with physicians, administration, colleagues and staff to achieve related goals.

The Director of Quality Improvement and Patient Safety:

* Develops and implements an agency-wide Quality Improvement (QI) Program, in compliance with CMS Conditions of Participation. Conducts the annual appraisal of Agency-wide QI Program and modifies as necessary.

* Compiles, trends and reports quality data in the following areas: patient care, safety, risk management, infection control, outcomes and patient experience. Analyze and compare data internally and externally with other sources when available. Works collaboratively with clinical operations leadership to prioritize improvement efforts based on data, and to create and implement performance improvement and corrective action plans

* Provides expertise related to quality and safety through consultation with leadership, staff, facilitation of groups, application and promotion of project planning and process improvement techniques, teaching clinical improvement and patient safety concepts and presentation of internal and external performance data.

* Responsible for ensuring policies and procedures reflect all related local, state, and federal standards and makes recommendations for policy changes to the governing board.

* Working with the Dartmouth Health Compliance Advisory Group develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance and Privacy Program and its related activities to prevent illegal, unethical, or improper conduct. Manages day-to-day operation of the program.

* Conducts compliance investigations to respond to reactive matters. Maintains all investigation documents in a contemporaneous, organized manner within the DH Corporate Compliance incident reporting database. Strives to close all investigations and respond to all routine inquiries within Dartmouth Health Corporate Compliance standards and industry benchmarks.

Minimum Qualifications:

* Bachelor’s Degree required; Master’s preferred

* 5 years of experience in nursing or rehabilitation therapies, leadership, management and consultative skills required

* A background in home or community-based services required

* Experience in program design and organizational implementation

* Working knowledge and competence in corporate compliance, patient safety and quality improvement methodologies, tools, and techniques

* Experience leading and facilitating performance improvement teams within the healthcare environment

Salary Range (depending on experience):

* Minimum Pay: $ $50.81

* Maximum Pay: $ $86.43

We would love to meet you and tell you more about this engaging and fulfilling part of our healthcare delivery system. Our recruiters can explain the different roles, our service area, the unique aspects of home and hospice care, and the many benefits we can offer your career and personal life.

As part of Dartmouth Health, the Visiting Nurse and Hospice for VT & NH is an equal opportunity employer.

* Area of Interest:Newly Created Position;

* Employment Type:Full Time;

* Job ID:1544

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.